Yale Health Online (YHOL)
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Yale Health Online (YHOL) is an electronic medical communication service that is tailored to the needs of Yale Health Plan members, where a few clicks of your computer mouse can help you manage many details of your medical care.
How to Register for a YHOL Account
- Connect to the internet and open internet browser
- In the address box, type www.yalehealthonline.yale.edu
- Click the link that says First Time Registration
- Complete the brief registration form – be sure to enter your information correctly and select a user name
- Click the Submit button at the bottom of the form – that’s all there is to registering for an account
- You will receive a password notification via email within 48 hours – please note this is a one-time use password
- Upon first login, you will be asked to change this password to one of your choice
- YHP does not have a record of the password you select
How to Use YHOL
Yale Health Online expands your communication options, allowing you to contact YHP at your convenience about a range of non-urgent matters:
- Use the Front Desk to request, cancel or reschedule appointments and to update personal information
- Use the Consultation Room to post secure non-emergency messages to your health care team, including requests for medication information and test results
- The process of using YHOL is simple and confidential; unlike regular email, this web-based system is totally secure and complies with all federal privacy regulations. Best of all you can ask questions and receive responses anywhere and any time you can log onto a computer.
YHOL Technical Details
Yale Health Online is best viewed using Netscape version 4.06 or higher and Microsoft Internet Explorer version 4.02 or higher. This will assure 128-bit encryption.
Confidentiality and security of patient data are essential for protecting patients’ rights, the clinician/patient relationship, and the integrity of the medical system. Federal laws and regulations mandate that clinicians protect their patients’ data from inappropriate access and release. Yale University Health Services meets these mandates by incorporating the latest Internet security and best practice methodology into Yale Health Online offerings.
