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Staff Engagement Informs F&A Transformation

What should Shauna King and her team know (that maybe they don't)? Who's doing great things at work (that the rest of us may not know about)? What are you hearing (issues, rumors, concerns)? The answers to questions like these mean a lot to Shauna King, vice president for Finance and Administration, and her leadership team. They know that feedback is critical to the transformational change—organization and systems—that Finance and Administration (F&A) has embarked on under her leadership. In the coming months, King will seek ways to encourage a dialogue within the organization and to open new channels of communication between leadership and staff. This initiative is part of her larger effort to bring positive change around the organization according to the Guiding Principles:

  • Make Yale an easy place to work and learn.
  • Support the growth and development of all staff.
  • Manage our resources effectively and simplify our business processes.
  • Anticipate and embrace new ideas and approaches.
  • Support and enhance Yale's reputation in every aspect of our work

Engagement is at the heart of the Transformation, the ultimate goal of which is "to provide the finest service to the finest university in the world." In a recent message, King stressed the importance of transformational change and ended with an acknowledgement of Yale staff:

"I know there's a lot of change happening in F&A, and we don't know everything about what the future holds. But I also know there's tremendous courage in the organization to meet it. I want to say that I deeply appreciate how hard you work to keep the University going."