Due to the increased automation of the
Central Backup service and in keeping with the University AUP the
following conventions were adopted
since January 2004.
As of this time any Central Backup (CB) account that has not been
backed up for over 90 days will be flagged automatically by the system
and an email will be sent to the registered client, business manager
of the corresponding ORG, and the registered support provider for
further action. In the case where any of these contacts is missing
the email will be sent to the head of the support service designated.
i.e. FAS accounts to the designated FAS support manager, and administrative
computers to the administrative support manager, etc.
- 14 days after the first notification and if no action is taken
by any of the contacted parties the account will be locked.
- 90 days after this action and if no contact has been initiated
by the client a further email communication will be sent to the
aforementioned parties advising them that this account will be
deleted from the server if no action is taken.
- 14 days after this notification the account will be flagged
for deletion and no further liability will be incurred by ITS
or Central backup for the stored data.
The process described above will also
be implemented in the case of a person whose role at the university
is terminated in the HR records. In this case the account will be
locked 14 days after the notification and then deleted after the mandatory
period of 90 days. Email notifications will again be sent to the respective
parties as detailed above.
CB is not an archival service and this convention had been adopted
based on the criteria that data on the system in the case of an
active account is kept for a period of 90 days or three generations
of backup. This is unchanged from the current operational procedure.
The only major change that has been implemented is the purging of
data that is older than 90 days.
Special conditions in the case of faculty machines for members
that are on extended sabbatical leave can be made by special request.
These will be reviewed on an individual basis and monitored closely
as less expensive forms of archiving are available to individuals
and will liberate precious university resources for critical backups
of active systems.
It is deemed that if an account has not backed up for more than
90 days that it is inactive and not being used, and can therefore
be deleted from the system to allow the recycling of the license.
If the user wished to start using the service once more, they then
will be required to register with the service once more and create
a new account.
For accurate implementation of these rules an intensive clean up
of the exiting data has been under way for some time, and will continue
into the future untill all accounts on the system are in compliance.
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