Home Moving & Relocation Guide Customer Bill of Rights Request for Service Form
 

TR&S Customer Survey

Please help us serve you better by taking a couple of minutes to tell us about the services that you receive. We appreciate your business and want to make sure we meet your expectations. Your comments and suggestions are always welcome and appreciated!

1. Please rate your level of satisfaction with the following services provided by TR&S:

Very Satisfied
Satisfied
Not Satisfied
Unaware of Service

Shipping

Delivery

Storage

Surplus Furniture

Moving

Courier

Chauffeur

Central Stockroom


2. If you selected not satisfied for any of the services listed above, please explain:


3. When obstacles arise, are they normally handled to your satisfaction?

Yes
No

Shipping

Delivery

Storage

Surplus Furniture

Moving

Courier

Chauffeur

Central Stockroom


4. Are there any additional services that you would like TR&S to provide? Please explain.


5. Is there anything you would like to see changed regarding any of the services we offer?


6. Occasionally we send messages of available Surplus Furniture. If you do not receive these emails, please fill in your email address here to be added to our list:


7. Would you like a representative from TR&S to visit your department to discuss how we might better service your needs? If yes, please provide us with a contact name and phone number:

 

Thank you for your feedback. We sincerely appreciate your honest opinions.

  Your Name:
  Department:
  E-mail address:
  Campus Address:
  Campus Phone:


If you have any comments or questions about this survey,
please contact lynne.beauchemin@yale.edu