OUR CUSTOMERS BILL OF RIGHTS
Our Customers are our top priority. They should always expect:
- Polite and courteous service.
- To be the top priority of the moment.
- Their pre-scheduled services to be on time.
- Advance notice when pre-scheduled services can not be maintained.
- Employees to know about their products and services.
- To complain about any shortcomings in the service.
- To compliment superior quality of service to the employees and management.
- T.R.&S. to stand behind it's service.
- Any adjustments to be made in the most convenient manner.
- Accurate and efficient billing despite the computer or any other problems.