OUR CUSTOMERS BILL OF RIGHTS

Our Customers are our top priority. They should always expect:

1. Polite and courteous service.
   
2. To be the top priority of the moment.
   
3. Their pre-scheduled services to be on time.
   
4. Advance notice when pre-scheduled services can not be maintained.
   
5. Employees to know about their products and services.
   
6. To complain about any shortcomings in the service.
   
7. To compliment superior quality of service to the employees and management.
   
8. T.R.&S. to stand behind it's service.
   
9. Any adjustments to be made in the most convenient manner.
   
10. Accurate and efficient billing despite the computer or any other problems.