Student Computing Computing Assistants Web Support PantheonHelp Student Computing Yale ITS Academic Media & Technology

Quick Reference

Students are encouraged to contact their college Computing Assistants for help with any computer problems. The best way to contact Computing Assistants with an initial request for help is to fill out the form located at http://www.yale.edu/cas. A Computing Assistant will respond within 48 hours. More information about what service can be expected of a Computing Assistant is available on the Computing Assistant web page.

Public Computing Cluster Phone Numbers
Connecticut Hall Computer Cluster
(Old Campus, Connecticut Hall, Basement)
432-7486
Cross Campus Library Computer Cluster
(130 Wall Street, Lower Level)
432-1225
Dunham Computer Cluster
(10 Hillhouse Avenue, Room 120)
432-4323
Useful ITS Websites
Academic Media and Technology http://www.yale.edu/amt
Computing Assistants http://www.yale.edu/cas
Cluster Support Services http://www.yale.edu/cluster
Data Network Operations (includes wireless network information) http://www.yale.edu/its/dno
E-mail and Network Services http://www.yale.edu/email
Information Technology Services Policies http://www.yale.edu/its/policy
Information Security http://www.yale.edu/its/security
Information Technology Services http://www.yale.edu/its
PantheonHelp http://pantheon.yale.edu/help
Software Download http://www.yale.edu/software
Student Computing http://www.yale.edu/sc
Telecommunications http://www.yale.edu/telecom
User Accounts http://www.yale.edu/acct
Web E-mail https://www.mail.yale.edu
Other Useful Websites
Student Financial and Administrative Services http://www.yale.edu/sfas
Yale Dining Services http://www.yale.edu/dining
YaleInfo (Yale Portal) http://www.yale.edu/yaleinfo
Yale University Library http://www.library.yale.edu
Online Course Information http://www.yale.edu/oci