Quick Reference
Students are encouraged to contact their college Computing Assistants for help with any computer problems. The best way to contact Computing Assistants with an initial request for help is to fill out the form located at http://www.yale.edu/cas. A Computing Assistant will respond within 48 hours. More information about what service can be expected of a Computing Assistant is available on the Computing Assistant web page.
| Public Computing Cluster Phone Numbers | |
| Connecticut Hall Computer Cluster (Old Campus, Connecticut Hall, Basement) |
432-7486 |
| Cross Campus Library Computer Cluster (130 Wall Street, Lower Level) |
432-1225 |
| Dunham Computer Cluster (10 Hillhouse Avenue, Room 120) |
432-4323 |
| Useful ITS Websites | |
| Academic Media and Technology | http://www.yale.edu/amt |
| Computing Assistants | http://www.yale.edu/cas |
| Cluster Support Services | http://www.yale.edu/cluster |
| Data Network Operations (includes wireless network information) | http://www.yale.edu/its/dno |
| E-mail and Network Services | http://www.yale.edu/email |
| Information Technology Services Policies | http://www.yale.edu/its/policy |
| Information Security | http://www.yale.edu/its/security |
| Information Technology Services | http://www.yale.edu/its |
| PantheonHelp | http://pantheon.yale.edu/help |
| Software Download | http://www.yale.edu/software |
| Student Computing | http://www.yale.edu/sc |
| Telecommunications | http://www.yale.edu/telecom |
| User Accounts | http://www.yale.edu/acct |
| Web E-mail | https://www.mail.yale.edu |
| Other Useful Websites | |
| Student Financial and Administrative Services | http://www.yale.edu/sfas |
| Yale Dining Services | http://www.yale.edu/dining |
| YaleInfo (Yale Portal) | http://www.yale.edu/yaleinfo |
| Yale University Library | http://www.library.yale.edu |
| Online Course Information | http://www.yale.edu/oci |