| |
Getting help
Buying software
Information for students, faculty, and staff in the professional schools:
Medicine
Management
Law
Feedback |
|
SAS Ordering and renewing FAQ
Q. Where do I go to get the latest version of SAS or a renewal for the current version?
A. Go to www.yale.edu/software and click on the “access the catalog” link. You will be asked to log in using your netid and password and will see a list of software titles which should include both one for a new downloadable installation of SAS and one for download of the renewal file. Faculty and staff will have to enter a PTAEO and will be charged $40 for the license or renewal while students will be able to download at no charge.
Q. What if I want to renew an earlier version of SAS?
A. Email software.admin@yale.edu, supply your name, netid, and a valid PTAEO (faculty and staff), specify which version you are running, and you will receive the setinit (the file containing the current authorization code) by return email. The cost is the same as renewal for the current version ($40), no charge for students.
Q. I need a set of media for the current version of SAS, how can I get it?
A. Email software.admin@yale.edu, supply your name, netid, and a valid PTAEO (faculty and staff) and media will be ordered for you. The cost is $75 per media set. Students wishing to purchase media with personal funds should contact software.admin@yale.edu as well and arrangements for payment by check or credit card will be made.
Q. I’m not a student but I used to pay for SAS with a check, can I still do so?
A. No. Our contract only allows for use of the software for University teaching, research, or business. Students do not have to pay for licenses and faculty and staff using it on behalf of Yale should be able to charge the purchase to a PTAEO. If for some reason this is not possible contact software.admin@yale.edu.
Q. I need a second license for a home machine or laptop, do I have to pay again?
A. No. We have a number of licenses available for this purpose. Contact software.admin@yale.edu and arrangements will be made to give you access to another copy at no additional charge.
Q. Who is software.admin@yale.edu?
A. Ann Brainard-Dougan, Software Administrator for the University.
Contact info: ann.brainard-dougan@yale.edu
Phone: 737-6021
|