| Netids
and passwords |
If you are experiencing a problem with your netid and/or
password, click
here for further information and assistance.
|
| Using
Online Course Selection |
Students in Yale College, the Graduate School and the
School of Public Health use Online Course Selection (OCS) to construct
a course schedule. There is online Help throughout OCS and there are
FAQs available that answer common questions. However, there may be other
questions or problems that arise and we hope you can find help here.
|
| Access
to Student Information Systems and OCS |
If you receive the message: "You are not
currently authorized to use Online Course Selection" you
should check with the FAS Registrar's office. You may not have been
"ticketed" to use the system because of a student status change
from one term to the next.
If you are experiencing any other difficulty certifying
your student data or accessing OCS, email websis
with the following information: a description of the problem
and any error messages, your netid, browser version and platform (PC
or Mac and operating system version), whether you are an undergraduate
or graduate student and your email address (if it is different from
the one you are using for the email).
|
| Using
Online Course Enrollment |
Students in the Law, Divinity, Music and Forestry Schools
use online access to enroll in courses during the registration periods
for each school. If you have questions about courses or if you get an
error that says "You have no registration time ticket," contact
your Registrar.
|
| Hardware/Software |
If you are experiencing a hardware or software problem
on your PC or Mac, there is support available throughout the campus.
Undergraduate students should contact a computing assistant (CA) in
their residential college. On-campus Graduate School students have support
at 276 Prospect, Hall of Graduate Studies and Helen Hadley Hall. Graduate
students living off campus can consult with CAs at the Dunham Computing
cluster or use the computers there. All students can use computers at
the clusters if they are experiencing problems with their own computers.
Information about computing assistants and support is available at http://www.yale.edu/cas/.
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| Courses
|
For questions regarding academic requirements:
Yale College: contact your residential college dean.
Graduate School: contact your adviser, department registrar or DGS.
School of Public Health, Law School, Music School, Forestry School and
Divinity School: contact the registrar.
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| eBill-ePay |
For any questions or problems regarding using eBill/ePay
for electronic billing and payment, email sfs@yale.edu.
|