Federal law requires first time Stafford, Perkins and Graduate Plus loan borrowers at Yale to have an entrance interview before the University is permitted to credit loan funds to your account. If you have activated your Yale NetID, you can complete your entrance interview over the web at http://www.yale.edu/sis/ . Select the Student Login option. After logging in, select Financial Aid.  If you are a Stafford or Perkins loan borrower, select Entrance Interview for Federal Stafford and Perkins Loans. If you are a Graduate Plus borrower, select Entrance Interview for Federal Graduate Plus Loans from the Financial Aid menu.  If you have questions, you can contact the Student Financial Services Center at (203) 432-2700. The web entrance interview is not available to students in the Medicine and PA programs. 

To view your entire student account history on the web, go to http://www.yale.edu/sis and select the Student Login option. After logging in, select Billing and Student Accounts and then Your Account History.

Call the Yale Bookstore at (203) 777-8440 with questions about Bookstore charges on your statement.

If your non-Yale scholarship has not yet been paid to Yale, please take whatever steps are necessary to assure that the payment is made as soon as possible in order to fulfill your financial obligation.

Requests for refunds of credit balances in your Yale student account must be made online at the Student Information Systems website at http://www.yale.edu/sis.  Log in to the Main Menu, select Billing and Student Accounts and then Refund Request from Student Account.

All bills must be paid in U.S. currency. Checks should be payable in U.S. dollars drawn on a U.S. bank. All other checks will be returned to the sender without being processed.  Payments should not be made to a student account that are in excess of the balance due (net of pending financial aid credits).  Yale reserves the right to return any overpayments.

ADDRESS CHANGES - Yale College students may update their Billing, Permanent, and Off-Campus addresses through the Web. Students in the Medical School and in Yale Summer Programs should notify their registrars in writing of all address changes. All other students may update Billing, Permanent and Mailing addresses through the Web. Go to http://www.yale.edu/sis and select the Student Login option. After logging in, select Personal Data and thenYour Addresses.

If you have refunds from your student account Direct Deposited to your bank account, please advise us of any changes to that account by using the Direct Deposit Authorization web site.  Go to  http://www.yale.edu/sis . Select the Student Login option.  After logging in, select Billing and Student Accounts and then select Direct Deposit Authorization.  If you have not yet enrolled in the Direct Deposit program, you can accelerate the availability of your funds by enrolling now on this site.

If you are a Yale College student planning to withdraw or to request a leave of absence, please notify your residential college dean on a timely basis. This is essential for proper billing.