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Associated Student
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Dry Cleaning

FAQs

 


 


Laundry Agency

Bulk Laundry with MVP Campus Laundry


EASIER THAN EVER! You can now order our bulk laundry services on-line. Simply go to http://www.mvpcampuslaundry.com/ and enter the password: 6520. Here, you will find a complete listing of the bulk laundry service options available and their associated prices.

Yale Student Laundry (YSL) is one of the oldest and most established student agencies. We serve the Yale community in three ways: bulk laundry service, dry cleaning, and maintainance of the on-campus laundry facilities.

College Laundry Rooms

Yale Student Laundry, working with the MacGray Laundry Services, functions as the pivotal contact for the I.D. Laundry Card service and for cleaning Yale's 22 on-campus laundry rooms. MacGray Laundry Services provides all laundry appliances as well as providing the maintenance and service.

Change Point - Use your personal debit or credit card (MasterCard, Visa or Discover) to pay for your wash and dry cycles.  Your transaction is secure as all information is encrypted and will not be saved via IdentiShield softward.  Get an instant refund if a machine malfunctions and report service problems on the convenient touch screen.

LaundryView - www.laundryview.com - Check for machine availability as well as other helpful tips.


Dry Cleaning with Fab's Cleaners - "a la carte" dry cleaning

Yale Student Laundry offers an “a la carte” dry cleaning service for students who have not signed up for the Bulk Laundry “Top Shelf” plan. Fab’s Cleaners is a top quality dry cleaning service with the lowest prices in New Haven. With a two-day turnaround, we can't be beat for all your dry cleaning needs!
For details, please click here for our Price List.

Hours

Monday - Friday : 9:30am - 4:30pm

Contact Information

If you have any questions about any of YSL's services, please reference our Frequently Asked Questions at the bottom of this page. If you still need assistance, please contact us at:

 

Sr. Manager:
Brandon Stallings
Email:
brandon.stallings@yale.edu
Sr. Manager:
Kurt Stottlemyer
Email:
kurt.stottlemyer@yale.edu
Jr. Manager:
Jake Semones
Email:
jake.semones@yale.edu
Jr. Manager:
William Harrison
Email:
william.harrison@yale.edu












 

FAQs
Bulk Laundry Questions:

Q: What can be washed by MVP and what cannot?
A. This depends on which Plan you select. If you subscribe to the "Top Shelf" Plan, MVP will wash/dry/fold or dry-clean virtually all of the clothing you send. If you subscribe to the “Campus Casual” Plan, MVP will wash/dry/fold your clothes but anything that has a "dry clean only" or a special “handling instructions” tag, will be returned to you without cleaning. In both plans, MVP separates your white clothes from dark ones and washes the whites in very high temperature water, and washes dark clothes in cold water. NOTE: MVP can clean delicate clothing.

Q: Where and When can I drop off and pick up my bulk laundry?
A: Where - There are two locations for drop off: On Old Campus in the basement of Farnam B and one at the ASA office, 246 Church St., lower level.
When -
In order to get your laundry back in two business days, it must be dropped off by 10:00 AM Monday-Friday at the Farnam B location and 10:30 AM at the 246 Church St. location. Laundry may be dropped off after 10:30 AM, but will not be sent out until the next morning. You can pick up your bag of laundry after 11:00 AM, two days after it has been sent out.

Q: Can I cancel the service after I have signed-up?
A: Yes, for the full academic year service, you will need to cancel no later then Sept. 30, 2011 and you will receive a pro-rated refund, minus a $35 cancellation charge, provided that you submit a written cancellation request that is received no later than Sept. 30, 2011. Cancellation notices received after that date, but before Dec. 17, 2011 will receive refunds for the second semester only, minus the $35 cancellation charge. There will be no refunds issued after Dec. 17, 2011.

Q: You refer to the laundry being "sent away" and "picked up." Where are the clothes going?
A: The laundry is professionally cleaned by MVP Laundry at their facilities in Hamden, CT.

Q: What happens if I think that not all my clothes have been returned?
A: Before we answer that question, we want to stress the importance of filling out the itemized laundry lists available in our office. A new one is provided for you in each returned load. In the case of a discrepancy, having an exact list of what you sent to MVP will greatly increase your chances of a quick response from the company. Whether or not you filled out a laundry list, please come down to our office and fill out a discrepancy report, which alerts MVP to your clothes being missing. Please allow one week for MVP to process your claim before checking back with us.

Dry cleaning “a la carte” Questions:

Q: When can I drop off and pick up my dry cleaning?

A: For YSL's “a la carte” dry cleaning (serviced by Fab's Cleaners), drop off is Monday-Friday in our main office in the lower level at 246 Church Street. Turn-around for garments takes two business days. Those students who subscribe to the "Top Shelf" plan with MVP, may drop off Monday-Friday and can expect a two-business-day turn around.

Q: How much does dry cleaning cost?
A: For our “a la carte” service, click here for our dry cleaning pricelist.

Laundry Funds on your Yale Student ID:

Q: How do I get a refund of the laundry funds on my Yale Student ID card?
A: You will need to visit the Associated Student Agencies Office at 246 Church Street, Lower Level Room B05, to initiate the refund of the amount remaining on your card.  All refunds will be credited to your Yale student account.