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Associated Student
                                        Agencies

 





ASA Ho
me

Hours

Contact Information

Dry Cleaning

FAQs

 


 


Laundry Agency

Personalized Laundry with E&R - The Campus Laundry

EASIER THAN EVER!  You can now order our laundry services on-line.  Simply click HERE and you will find a complete listing of the laundry service options available and their associated prices.

Yale Student Laundry (YSL) is one of the oldest and most established student agencies. We serve the Yale community in three ways: laundry service, dry cleaning, and maintenance of the on-campus laundry facilities.

College Laundry Rooms

Yale Student Laundry, working with the MacGray Laundry Services, functions as the pivotal contact for cleaning Yale's 22 on-campus laundry rooms. MacGray Laundry Services provides all laundry appliances as well as providing the maintenance and service.

Change Point - Use your personal debit or credit card (MasterCard, Visa or Discover) to pay for your wash and dry cycles.  Your transaction is secure as all information is encrypted and will not be saved via IdentiShield software.  Get an instant refund if a machine malfunctions and report service problems on the convenient touch screen.

LaundryView - www.laundryview.com - Check for machine availability as well as other helpful tips.


Dry Cleaning with Fab's Cleaners - "a la carte" dry cleaning

Yale Student Laundry offers an a la carte dry cleaning service for students who have not signed up for the Bulk Laundry "Top Shelf" plan. Fab's Cleaners is a top quality dry cleaning service with the lowest prices in New Haven. With a two-day turnaround, we can't be beat for all your dry cleaning needs!
For details, please click here for our Price List.

Hours

Monday - Friday : 9:30am - 4:30pm

Contact Information

If you have any questions about any of YSL's services, please reference our Frequently Asked Questions at the bottom of this page. If you still need assistance, please contact us at:

 

Sr. Manager:
Allister Aaron
Email:
allister.aaron@yale.edu
Sr. Manager:
Tyler Hutchinson
Email:
tyler.hutchinson@yale.edu
Jr. Manager:
William Roberts
Email:
william.roberts@yale.edu
Jr. Manager:
Colin Webster
Email:
colin.webster@yale.edu












 

FAQs
Laundry Questions:

Q: What can be washed by E&R and what cannot?
A. We carefully inspect all of your clothing when we check it in so there is no need to pre-sort your dirty clothing and linens.  We videotape all of your clothing when we unpack it to wash, and again as we fold it and put it back in your bag for delivery.  Please note:  all bras and underwear, including delicates, are processed through our wash/dry/fold process.  (Please do not send undergarments that cannot withstand a commercial laundry process.)  We do not "hand wash", "lay flat to dry" or "line dry"; all sweaters are dry cleaned and all fleece items are put through our gentle care department.  We carefully read all care labels and inspect all clothing to determine what can go through our wash/dry/fold process vs. what needs gentle care or dry cleaning.  Please note that with our "Just the Basics" plan, any items that we determine to need gentle care or dry cleaning will incur additional charges and we require a credit card to be on file for the billing of monthly charges.  If you sign up for our "Look Sharp" plan, all dry cleaning and gentle care is done at no additional charge.

Q: Where and When can I drop off and pick up my laundry?
A: Where - There are three on campus locations:  Old Campus in the basement of Farnam B, the ASA office, 246 Church St., lower level, and New Residence Hall (Swing Space), 100 Tower Parkway, first floor.
When -
In order to get your laundry back in two business days, it must be dropped off by 10:00 AM Monday-Friday at any location. Laundry dropped off after 10:00 AM will not be sent out until the next morning. You can pick up your bag of laundry after 11:00 AM, two days after it has been sent out.

Q: Can I cancel the service after I have signed-up?
A: Yes, for the full academic year service, you will need to cancel no later then Oct. 15, 2014 and you will receive a pro-rated refund, minus a $35 cancellation charge, provided that you submit a written cancellation request that is received no later than Oct. 15, 2014. Cancellation notices received after that date, but before Jan. 2, 2015 will receive refunds for the second semester only, minus the $35 cancellation charge. There will be no refunds issued after Jan. 2, 2015.

Q: What happens if I think that not all my clothes have been returned?
A: Before You will need to contact the Yale Student Laundry Office or E&R's Customer Service Office at 1-800-243-7789, Ext. 713 or 714 or via email: info@EandRCleaners.com.

Dry cleaning a la carte Questions:

Q: When can I drop off and pick up my dry cleaning?

A: For YSL's a la carte dry cleaning (serviced by Fab's Cleaners), drop off is Monday-Friday in the ASA office, 246 Church Street, lower level. Turn-around for garments takes two business days.

Q: How much does dry cleaning cost?
A: For our a la carte service, click here for our dry cleaning pricelist.