What to Do in an Emergency

International Travel

If you encounter an emergency while traveling, take the following steps.

1. Where serious injury or illness has occurred, immediately seek medical treatment at the closest medical facility. If medical service is not available, contact MEDEX for assistance (CALL collect 410-453-6330).
2. Contact MEDEX (CALL collect 410-453-6330) to inform them of your emergency. MEDEX will assist, monitor and coordinate your situation until it has been resolved or you are no longer in danger.
3. Notify Yale (CALL Security 24/7 at 203-785-5555). Yale Security will notify the Office of the Secretary and, if necessary, your program.
4. For medical emergencies, notify University Health Services (203-432-0123) or your personal health care provider.
5. Contact the nearest U.S. Consular service or Embassy or the consulate or embassy of your country of citizenship
6. Contact the Office of Risk Management 203-432-8258
7. MEDEX will also contact the University with information about your emergency and status of your condition.