Challenges of Applying Modern Mediation in Resolving Conflicts in Indonesia*

Peter Suwarno, Department of Language and Literature, Program for Southeast Asia Studies, Arizona State University

As a diverse nation in transition to democracy, Indonesia has to deal with various types of major internal conflicts that created a great challenge for the government and NGOs to help solve. The ideal modern mediation process requires a neutral third party intervention to facilitate peaceful negotiation in order to achieve a long term, acceptable resolutions. This paper describes issues and challenges of applying this type of mediation in resolving Indonesian conflicts based on experience, interviews, and observation as a mediation trainer in Indonesia.

The first major challenge is convincing the conflicting parties that mediation is most suitable methods for dealing with hard-to-solve conflicts, instead of the still frequently used methods of avoidance, musyawarah (deliberation to reach consensus), coercion, and violence. The second challenge is facilitating open communication between the disputants that are interested only in quick, short-term resolution. The third issue is employing neutrality in cases where the appointed mediators still tend to use their traditional charismatic and paternalistic power to influence the mediation outcomes. The fourth challenge for the mediators is how to empower the weaker disputants for a fair negotiation to take place. Finally, an effective mediation requires the mediators to have knowledge, experience and skills to prepare the disputants before the negotiation on various skills, e.g. how to negotiate, tolerate differences, manage stress, control anger, and even heal trauma. These challenges appear to make mediation a lengthy and inefficient process compared to other methods. Nevertheless, in this reform and democratization era, mediation educates the people's awareness of and enhances their participation in the democratic process and in the creation of a civil Indonesian society.

Peter Suwarno obtained his masters degree in linguistics in 1988 and his PhD in communication in 1991 from Ohio University. He has been teaching Indonesian since he was a TA at Ohio University in 1986. He taught Southeast Asian Literatures as an assistant professor at Arizona State University, 1993-1998. Now he is an associate professor and associate chair of the Department of Languages and Literatures at the same university. His research includes communications and linguistics, including his book "Javanese Proverbs and Idiomatic Expression" (1999). He also directed an exchange project with Indonesian Islamic Studies Institutes on conflict resolutions sponsored by the Bureau of Educational and Cutulral Affairs of the US Department of States.

See also: "Dialog with Dr. Suwarno" - Open Discussion hosted by the Yale Indonesian Forum (YIF) - 4:15 P.M. Wednesday November 3

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