Copier Rental & Uniprint Program Summary

The Yale RIS Distributed Printing & Copying Program services the Yale community by procuring equipment and providing services that meet departments’ print, copy, fax and imaging requirements. Through two main programs, the Copier Rental Program and the Uniprint Program, we customize our services based on your specific needs.

Yale RIS does all the following for both programs:

• Consults and assists the Yale customer to determine the appropriate print, copy, fax and image equipment and accessories to meet their needs
• Offers both black and white and color digital multi-functional devices ranging from small table-top to large console models
• Processes equipment orders and pays the University consolidated lease & maintenance invoices
• Sets up training for end users and interfaces with the local DSP and vendor to ensure user satisfaction
• Provides service within 4 hours of calls and manages on-site service technicians

For details on each of the two programs, click on the links below:  

• Copier Rental Program – Basic Service Option

  	Yale RIS: Provides back up service support and interfaces with the on-site service technicians Maintains a limited supply inventory to accommodate customer emergency supply needs Maintains a web based billing database for customers to enter their monthly meter readings  Processes a monthly billing batch and distribute charges to individual department PTAEO’s Provides detailed billing history upon request. Maintains a File Maker & Web database on each customer, including the equipment models, accessories, serial and ID #’s, department name, contact, location, IP address, meter reading history and PTAEO charging

• Uniprint Program – Full Service Option

  	Includes all the above Basic Service Options plus: (Fully recovers printing & copying cost) Yale RIS: Provides distributed charging via Uniprint software to a variety of department PTAEO’s, black & white copies and print cost $ 0.07 per image and full color is billed at $ 0.50 Provides detailed usage reports broken down by PTAEO, user or device Processes and pays for on-line paper orders to Corporate Express Provides first tier service support and interfaces with the on-site technicians Maintains & supports university-wide contract and license fee for Pharos Uniprint software Maintains web interface for departments to create or edit  PTAEO activity for users Processes a monthly billing batch of PTAEO charges through Oracle

 For more information or to schedule a site visit to evaluate your needs, contact Jim Mathewson at 432-3745,  jim.mathewson@yale.edu