Department:
1. Pays monthly charge for equipment.
2. Pays monthly charge for printed or copied pages ($.0125 per impression for service and toner).
3. Places service calls to IKON as necessary.
4. Orders toner and staples from IKON.
5. Orders paper.
6. Manages inventory of supplies.
7. Reports monthly impressions to RIS.
8. Orders and coordinates any network or fax lines through appropriate ITS department.
9. If required, distributes charging to intradepartmental cost centers.
RIS:
1. Coordinates delivery & installation of equipment.
2. Coordinates end-user training.
3. Processes monthly billing.
|
Department:
1. Commits to a monthly minimum number of printed or copied pages ($.070 per impression for service, supplies and UnipriNT) based upon site analysis.
2. Pays reduced overage charges.
| Commitment Level |
Charge per Impression |
| Up to 25% over |
charged at $0.035 |
| 25% - 50% over |
charged at $0.030 |
| 50% and over |
charged at $0.025 |
RIS:
1. Coordinates delivery and installation of equipment.
2. Coordinates end-user training.
3. Processes monthly billing.
4. Orders and coordinates any network or FAX lines with appropriate
ITS Department. (Dept. PTAEO required)
5. Provides first tier service support and interface with IKON and ITS departments.
6. Stocks and provides all supplies (paper, toner, staples) based on monthly usage.
7. Provides detailed usage reports via the Web.
8. Provides distributed charging via UnipriNT and PTAEO cost
centers.
|
