Frequently Asked Questions

What should I do if I suspect a violation of the Standards of Business Conduct?

• Review the Standards of Business Conduct and determine whether in your view there is a potential violation.
• Bring the potential violation to the attention of a supervisor or administrator within your organization.
• If the supervisor or administrator is unable to address the issue to your satisfaction, refer the matter to the head of your organization (e.g., chair, dean, director or divisional head).
• If the issue is not able to be resolved within your organization, contact an appropriate central University department. See Who to Call.
• If you believe an issue remains unresolved after making the above contacts, or if for any other reason you’d prefer to use this option (e.g., to preserve anonymity), call the Yale University Hotline at 877-360-YALE.

When should I call the Yale University Hotline?
Call the Yale University Hotline if other mechanisms are not successful in addressing an issue, or if you desire anonymity or for any other reason prefer to use the Hotline.

What happens when I call the Yale University Hotline?
The Yale University Hotline is answered by an independent, third-party vendor, not a University employee. When you call the Hotline, a trained Communication Specialist will gather information regarding the issue being reported. The vendor will then promptly forward a detailed report to University Auditing and the University’s General Counsel, who will coordinate a review of the issue by the appropriate University officials. The University will investigate and take appropriate action regarding all issues reported to the Hotline.

Do I have to give my name when I call the Hotline?
No. If you wish to remain anonymous, the Communication Specialist will provide you with a unique report ID number, a PIN number, and a follow-up date. You will be asked to call the Hotline again on the follow-up date to receive any response or feedback from the University. (This enables communication between you and the University while maintaining your anonymity.) You are free to call the Hotline back at any time, however. If you provide the unique report ID number and PIN number that were assigned to you, you will be able to communicate additional information relevant to the reported issue.