About Institutional Resources

The University Standards of Business Conduct articulate the ethical and legal principles that govern the business dealings of all University employees, both among themselves and with the outside world. Because the University is a multifaceted institution operating in a complex environment, it may at times be difficult to know how to apply the Standards to your everyday activities as a University employee.

To aid you in this regard, this website provides University resources that are available if you have questions or concerns about any aspect of the Standards of Business Conduct. These are the University's subject matter experts in their respective areas and will address your questions and concerns professionally and discreetly. See Who to Call.

In addition, this site provides you with a suggested process for addressing possible violations of the Standards of Business Conduct. See the Resolution Pyramid.

Yale University Hotline

Typically, a possible violation of the Standards of Business Conduct is resolved by an employee’s referring the concern to a supervisor or to a person of greater authority within the University’s organizational structure. Alternatively, an employee may choose to report an issue to a central University department such as Human Resources, General Counsel, Controller or University Auditing.

When these or other normal contacts are not successful in addressing an issue, or where an employee desires anonymity, the Yale University Hotline (877-360-YALE) is available to the employee to bring the concern to the University’s attention.

Key characteristics of the Yale University Hotline:

• The Hotline is toll-free.
• The Hotline is available to University employees 24 hours a day, seven days a week, every day of the year.
• Calls to the Hotline are answered by a third-party vendor, not by a University employee.
• The employee may provide his or her name and contact information, or may choose to remain anonymous.
• To ensure confidentiality, calls to the Hotline are not recorded or traced.

Any employee who brings an issue to the University’s attention through the Hotline or otherwise should be aware that University policy prohibits retaliation against employees who in good faith report possible violations of the Standards of Business Conduct.