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Community Feedback

User Success Stories

“I am fairly new to the University (started in Jan) and in July I made my first laboratory type purchases for a 3 page list of items with my p card on the internet. It was such a nightmare - I didn't know how to give them VIP numbers, my billing and shipping information was different so things got shipped to the wrong address, etc. I was in a sweat by the end of it and dreading life!In August I have used SciQuest for the majority of all my ordering and it has been so wonderful. It is so easy to use and for someone who doesn't know all the companies and what they have available it is a Godsend. It has totally changed my outlook on ordering.Grateful in EPH,”

Amy Lloyd, Administrative Assistant, Epidemiology and Public Health

“There is no question that for me, Sciquest is faster. I recently had to place a few orders the old way and found myself grinding my teeth as I filled out forms and waited on hold. Also, having an online record of my requisitions that I do not have to generate in my own spreadsheet has reduced the time it takes me to consolidate purchasing info for our business manager at the end of each month.”

Eva Campodonico, Microbial Pathogenesis

"I was extremely pleased with the ease of searching and ordering what I needed. I was able to order reagents from five suppliers on one requisition through SciQuest. What normally took me an hour in the past to place five separate orders, took only a matter of minutes. It was great!"

Eva Campodonico, Microbial Pathogenesis

"Noticed a $100.00 lesser cost using SciQuest as opposed to using the same vendor directly. Thank you."

Andrew Morcus, Facilities Operations Manager, Faculty of Engineering

“I’ve been anticipating an easier way to approve orders for a long time. I was so excited to receive my first SciQuest order to approve, I was able to open and view all the necessary information that was required for approval and send it along in just a few seconds."

Renee Dobos, Administrator, Basic Sciences

"...Will SciQuest be rolled out for real in the near future? We really like it, and hate to go back to the old ways of doing business!! Thanks."

Denise Krause, Internal Medicine – Nephrology

"I will likely be an irregular user of the system...I did however feel that the training I attended was among the best I have been through in my twenty years at Yale. The material was clearly presented and the handouts and worksheets were very helpful. Also as one of those individuals who is computer challenged I found the system very easy to use."

Phil Colavecchio, Safety Advisor, Environmental Health & Safety

"Several of us went to SciQuest training this week and found it really easy to use, intuitive and fast. We would like to get another group of users up and running as soon as possible. Thanks!"

Maureen Bogan, Assistant Administrator, Epidemeology and Public Health

"FYI...I have been showing brief tours of SciQuest to others in our department and people are really excited about it. Just the look-up is very fast and people are readily seeing the advantage of this."

Maureen Bogan, Assistant Administrator, Epidemeology and Public Health

 

Below are recent surveys designed to collect information and feedback about SciQuest

July 2005 Satisfaction Survey  - Early adopters of SciQuest participating in a three-month pilot program rated the new eProcurement solution as quick and easy to use, the training provided as adequate and overall, they expressed general satisfaction regarding the new tool.
March 2004 Preferred Features Survey - Prior to selecting the new eProcurement solution, the Yale community provided feedback on preferred features for an online shopping tool.