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VIP Number FAQ's

If you are assigned a VIP number or you are a VIP Administrator for your department, we encourage you to review these questions and answers. Click for the complete VIP procedure.

What is a VIP Number?

A VIP number is a 10 character "alias" that is linked to a specific University charging instruction (PTAEO - Project, Task, Award, Expenditure Type, Organization). The first three characters are always "VIP," followed by 7 numbers.

Why do we use VIP numbers?

PTAEO charging instructions are very long, ranging from 27 to 33 digits. VIP numbers are created as a shorter version of these charging instructions because they are easier to remember and fewer errors are made in communicating them than their PTAEO counterparts.

How is a VIP number created?

Your department's VIP Administrator creates a VIP number by accessing the VIP application in Yale's Oracle financial system that assigns the next available VIP number to the desired PTAEO (Yale's charging instructions.) A short description and the individual's name that will be using the VIP number are also assigned to the VIP number.

 Who is my VIP Administrator?

Your VIP Administrator is appointed by your departmental business manager to create, assign, maintain and inactivate VIP numbers for the department.

When does a VIP number need to be updated? 

Circumstances that may require a VIP number to be updated include changes to the charging instructions, description of the VIP number or the person to whom it is assigned. If the PTAEO changes, it is essential that the VIP Administrator immediately update the VIP number.

What happens if my VIP number is not updated?

If a VIP number is not updated, it will cause orders to fail especially if you are using your VIP number to place an order with a vendor that uses VIP validation such as Corporate Express or Accuship (for FedEx and DHL.) Additionally, it may also cause an invoice hold that prevents payment to the vendor due to invalid charging instructions. See your VIP Administrator or Business Manager to obtain a valid VIP number to place your order.

Note: If your VIP Administrator updates the VIP number that originally failed, it will not be viable for 24 hours here at Yale.

How can I check to see if my VIP is valid?

There are two ways to check the validity of a VIP number:

  • Go to Procurement Inquiry and select VIP Inquiry. Type the VIP number in the search field that you wish to validate.

Note: To use this method, you must have access to Procurement Inquiry through your START menu. Check with your Business Manager to obtain access permission.

Note: To use this method, you must know the PTAEO charging instructions associated with your VIP number.

  • Run the "BUG710A" from the BUG Report Library

When is a VIP number inactivated?

A VIP number is inactivated when the user leaves the University.

Note: The Oracle system will not permit reactivation of an inactive VIP number.

Who do I contact for help in Procurement with VIP numbers?

Call the Electronic Commerce Office at X2-3227 or send email to procurement@yale.edu.