Assistants & Fellows

Job Title

G & P Orientation Assistant (OA) Fall 2011

Hours/Terms

Up to 20 hours a week from mid-August through mid-September – some of the hours will include evenings and/or weekends. Must be available for work starting Monday, August 15th and preferably with some availability beginning in late May or early June, either remotely or in New Haven.

Salary

$15/hour

Job Description

G&P International Orientation Assistants (OA’s) will work in a team of two to three to assist the Office of International Students & Scholars (OISS) in welcoming and orienting newly-arrived incoming international students.  The two main areas of responsibility are: 

1. Staffing the International Center and assisting new students with OISS check-in. 
2. Executing orientation programs and events for new graduate and professional students.  

Those who serve as OA’s enjoy meeting and orienting new people, and serving as spirited ambassadors for Yale and New Haven. They enjoy encouraging new arrivals and their accompanying families to ask questions, explore and get to know the city and the university, and take part in orientation activities. Arrival and orientation weeks are the busiest times of the year, and it is essential that OA’s be self-directed, energetic and ready to jump in where needed, including answering queries from incoming international students through email/on Facebook, etc.

OISS Check in Duties

Energy, flexibility, and the ability to stay welcoming and cheerful under pressure are key for this aspect of the position. Assistance is needed for directing the students, fielding many questions, and assisting with the efficiency of the check-in process, which will include front desk and clerical support as needed. Help with assembling printed materials, including welcome packets.

Orientation Programming Responsibilities

Be centrally involved in the planning and execution of a creative student-directed International Center social event to welcome incoming G&P students. OA’s should also be ready to oversee orientation events as assigned, which may include information sessions, cultural and/or academic orientation, socials, etc. 

Qualifications
& Skills

• Must be Yale graduate or professional student starting at least 2nd year in fall 2011.
• Keen interest in working with diverse populations from around the globe.
• Cross-cultural communication competency.
• A commitment to courteous and comprehensive customer service.
• Able to work well both independently and as part of a team.
• Holds up well under pressure and enjoys a fast-paced work environment.
• Excellent organization skills, reliability and punctuality essential.
• Available in late May or early June for check-in protocols training and orientation briefing.

Preferred

• Previous experience working as an OA, or similar position.
• Office skills/experience – photocopying, scanning, computer skills.
• Availability to work periodically during summer months, either remotely or in New Haven.
• Fluency in other languages.

Interested applicants contact:

amanda.eckler@yale.edu