Because of its comprehensive services, the YUHS facility might best be described as a ‘mini-hospital’, located on campus at the University Health Services Center, 17 Hillhouse Ave. Those who are insured through Yale Health Plan can go there for not just routine doctor visits and medical tests, but also 24-hour Urgent Care — both walk-in and telephone service. This facility is where student medicine is located (primary care), and general services include sports medicine/athletic care, a pharmacy, a 23-bed inpatient care facility, and many specialty clinics such as Allergy, Dermatology, Orthopedics, Travel Clinic, etc.
Yale Health Plan (YHP) is medical insurance available to Yale students, employees, and other Yale affiliates. This health coverage option coordinates and provides payment for the Yale University Health Services (YUHS) described above as well as for emergency treatment, off-site specialty services, and inpatient hospital care. YUHS’s services are comprehensively described in the Yale Health Plan Student Handbook or Member Handbook, available on their Web site or through the Member Services Department. Postdocs, visiting scholars and Yale employees must enroll within the first 30 days of employment at Yale or they lose the opportunity.
Only degree-seeking Yale students who are seeking a Yale degree will be automatically enrolled in and charged a fee for Yale Health Plan Hospitalization/Specialty Coverage and Presciption Plus Coverage. The annual academic year 2009-2010 (fall term $680, spring term $952). You are, however, permitted to waive the plan by completing a waiver form and showing evidence of comparable alternate coverage before September 15, 2009. You can call the YHP Member Services Department at 432-0246 if you need to request a waiver form.
Connecticut State law requires all incoming students to provide written proof of adequate immunization to Measles (Rubeola) and German Measles (Rubella) in order to register for classes. All medical/nursing students are also required to provide documentation of immunization to Mumps, Varicella, Hepatitis B, PPD, Tetanus-Diphtheria and polio. For further information or questions, please call the Office of Health Promotion and Education at Yale University Health Services (YUHS) at 203-432-4094. All students living in on-campus housing (dorms) must, by CT law, be vaccinated against meningococcal disease. All returning students who plan to live in University housing must be immunized or show proof of immunization within the last five years.
Registration requirements — Students who have not met the following requirements prior to registration will be subject to a registration “health hold” and won’t be able to complete registration.
Make sure you arrange health insurance as one of the first things you do. This is especially important if you will be on Yale Health Plan (YHP), the university health insurance, since you only have 30 days in which to enroll, or you lose your eligibility. Whether you are eligible or will be covered on YHP can be best answered by first checking with your department’s business office. You can also get information at www.yale.edu/hronline/ benefits or by calling YHP Member Services for more information at 432-0246.
Be advised that understanding health coverage can be a confusing question with a variety of answers, since Yale has so many different kinds of appointments, such as visiting research fellows, visiting fellows, visiting scholars, visiting faculty, visiting research affiliates, non-degree special students and post-doctoral associates.
Again, if you are not sure about your health insurance coverage, check with your department first. You will want to ask them if health insurance is included with your position, and if so, will it be fully or at least partially subsidized by Yale? If Yale will not be subsidizing your health insurance, you will want to understand whether you are eligible to purchase the Yale Billed Associates Plan at special member rates. In any case, especially if your health insurance is not covered by your department, you will most likely want to shop around for private insurance options before making a decision (see Non-Yale Health Insurance and Shopping for Insurance Plans for helpful information).
Staff or employees regularly scheduled to work a minimum of 20 hours a week and faculty who hold at least half-time appointments are eligible for Yale Health Plan membership and may have some or all of the monthly premiums paid by Yale University. Eligible Yale faculty, staff, employees and individual associates must enroll within the first 30 days of employment or affiliation with Yale or during the University’s open enrollment period each fall. Casual and temporary employees are not eligible to join YHP. New employees who will be on Yale Health Plan will receive information from the benefits office at new employee orientation. When you enroll in YHP, you may choose individual, two-person or family coverage. To get more information about new employee orientation or options for employee medical insurance, call the benefits office at 432-5550.
Visiting research fellows, visiting fellows, postdoc fellows, visiting scholars, visiting faculty, visiting research affiliates, non-degree special students and post-doctoral associates who are not receiving Yale paychecks are eligible for membership in Yale Health Plan through the Billed Associates Plan. Enrollment must be within the first 30 days of your affiliation with Yale University. Coverage begins on the first day of the month following the date the enrollment application is received by YHP and continues until the end of the month in which the affiliation ends. Enrollment changes must be made in accordance with YHP policies and procedures as stated in the Yale Health Plan Member Handbook.
Problems with YHP?
The Yale Health Plan (YHP) is dedicated to achieving a high level of member satisfaction. However, even with the best efforts, there may be an occasional incident which leaves a member feeling dissatisfied with some particular encounter, policy or decision. If this happens to you, you may want to contact the Patient Representative who can investigate and attempt to resolve any issues you may have. The Patient Representative is located on the fourth floor of UHS at 17 Hillhouse Ave and can be reached by phone: 432-0109.
Need an Urgent Medical Appointment?
It can take weeks or months to get a routine medical appoint. If you feel you need to be seen sooner than the appointment you are given because of urgent medical needs, call back and insist that you need to be seen sooner. All offices save some time for urgent same day appointments. You could visit Urgent Care if you are on the Yale Health Plan.
Be sure to understand the Federal Health Insurance Requirement for your visa status:
General Info: 432-0246
URGENT CARE: 432-0123
Student Med: 432-0312
Internal Med: 432-0038
Inpatient Care: 432-0001
Mental Health: 432-0290
Members Info: 432-0246
Student Health: 432-1892
Toll-free (U.S. & Canada):
International toll-free numbers on the web.
In the event of an emergency, dial:
Do not dial 911 for non-emergency situations. If you use 911 to ask, for example, when power may be returned during an outage, you may be tying up the line and preventing emergency calls from coming in.
Yale-New Haven Hospital
20 York St
General Emergency: 688-2222
Children’s Emergency: 688-3333
Psychiatric Admitting: 688-9907
Hospital of St Raphael’s
1450 Chapel St
Emergency Room: 789-3464
Patients with limited English proficiency can request translation service, which is always available in 150 languages, 24 hours a day. Patients with an on-going need for the service can obtain a card from Member Services that they can present at the time of any visit to let the staff know that they wish to use the service.