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Video conferencing
Video conferencing
Network Services has a variety of video conferencing systems and facilities equipped to meet the varied needs of the Yale community.
The cost of a video conference is inexpensive when compared to the cost of a business trip. The benefits of video conferencing are not limited to typical business applications. Yale students are able to arrange interviews by prospective employers without having to leave the campus. Video conferencing can be used to offer classroom instruction, on the job training, continuing education, and special lectures and seminars. Distance learning is also impacting traditional public education systems by linking together elementary and secondary schools and connecting them to valuable university resources.
Services are available Monday - Friday, 8:30 a.m. to 5:00 p.m. Special arrangements can be made for conferences that need to take place at other times. The Network Services department will assist you in all aspects of the video conference including locating and reserving a public video conferencing room for the other participants.
For information about video, audio, and web conferencing services contact ITS Network Services Customer Services at 2-9700, or telecom.custrelations@yale.edu.
Locations equipped with videoconferencing systems
Central campus
- Science Park - Building 25, Room 555
- J. W. Gibbs Lab - 260 Prospect Street Room 457
Medical campus
- Brady Auditorium
- Fitkin Amphitheater
- 135 College Street
West campus
- Building B-25, Room 204
Network bandwidth
Up to 384kbps ISDN
Up to 1.5 MB Internet Protocol
Self-service locations
Connect with other Yale videoconference rooms, as well as non-Yale rooms worldwide.
There is no charge to use either self-service facility listed below. (If ITS staff support is required, there will be an additional charge.)
| 25 Science Park, Room 555 (Available Monday-Friday, 8:30 a.m. - 5:00 p.m.) |
West Campus, Building B-25, Room 204 |
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Rates
All conferences are billed in 15 minute increments and are subject to a 30 minute minimum. As a basis for comparison, public video conferencing service companies charge an average of $300 - $500 per hour for use of the room and equipment in addition to the network usage charges. In Yale's case the basic day time charge includes a one time coordination fee of $50.00 and $175.00 per hour for use of the equipment and support staff.
There is no charge to use either self-service facility. (If ITS staff support is required, there will be an additional charge.)
Billing inquiries
Billing Inquiries and any other questions regarding video Conferencing may be directed to ITS Network Services at 432-9700 or email telecom.custrelations@yale.edu.
Support
ITS Network Services will provide staff support to assist all aspects of a video conference. These include but are not limited to locating and reserving a public video conferencing room for other participants, coordinating a multi-site video conference, testing with the far end site(s), training, and managing the video conference.
ITS Network Services will also assist any department interested in purchasing it's own video conferencing system. These services include but are not limited to equipment and vendor evaluation, installation support, training, and post installation support.
All video conferencing support services are available at a rate of $90.00 per hour Monday - Friday from 8:30am to 5:00pm. During all other times the rate is $135.00 per hour.
Order or change service
To make a reservation
Contact ITS Network Services at 432-9700 or email telecom.custrelations@yale.edu.
Reservation information (to be supplied by the Yale host):
- Name and telephone number of Yale customer
- Yale PTAEO or Bursar account number
- Date and time of video conference call
- Estimated length of call
- Name and location of far end site
- Contact name and telephone number for far end site
