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iPhone at Yale |
To order, change, relocate, or remove service, please use START or contact your business manager.
Note: The University does not support centralized services that facilitate the secure transmission of ePHI via email in a HIPAA compliant manner. If you have a need to use a PDA or smart phone to send or receive ePHI or other information that may be considered confidential or sensitive, please consult with your IT support provider for recommendations. Up-to-date ITS smartphone standards and how to comply are located at: http://www.yale.edu/hipaa/solutions/smartphones.html.
System requirements
- iPhone v 3.x
- Mac OS X version 10.4.10 or later
- Windows XP Home or Professional with Service Pack 2 or later
- Windows Vista, all versions
- Mac or a PC with a network connection
- USB 2.0 port
- iTunes account – necessary for purchasing music, video and software but not required to use your iPhone
- iTunes 8.2 or later – necessary for software updates and backups. Free download from www.itunes.com/download.
Software configuration
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iPhone activation instructions |
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Email configuration instructions |
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Yale wireless network configuration instructions |
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iPhone troubleshooting & FAQs |
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Your Yale affiliation helps determine the right person to help you with technology. If you are a student, please see our student support listing. Choose your school or department from the drop-down list below to identify your local support contact: If your school or department is not listed in the pull-down menu below, please call the ITS Help Desk at 203-432-9000 and a consultant will direct you to the correct IT support provider. |
