Mobile technology
The basics
The PDA and cell phone market is constantly changing. Each generation brings with it new features and functionality. There are three basic device categories: cell phones, Personal Digital Assistants (PDAs), and Smartphones. Visit the cellular and smartphones pre-purchase advice web page for purchasing information.
Cell phones
The simplest cell phones come with an operating system capable of storing names and phone numbers. More sophisticated models may include include various accessories and can interface with your personal computer, store email messages, calendars, and appointment books. Some models have additional telecom features including text messaging and simple web browsing. With only a numeric keypad, text entry on a cell phone is cumbersome. Cell phones typically have longer battery life than PDAs and Smartphones.
Personal Digital Assistants (PDAs)
PDAs are devices intended to combine basic personal data tools into a single portable electronic device. These tools include email, calendar, a to-do list, an address book. Some of the more recent models now come bundled with web browsers, WiFi and Bluetooth connections, voice recorders, and applications that can open a variety of common file formats, such as Microsoft Office and Adobe Acrobat documents.
Smartphones
Smartphones combine the convenience of a cell phone with the functionality of a PDA. Some models interface with local wireless networks. Additionally most modern Smartphones include the ability to access nationwide cell networks for high speed Internet access from virtually anywhere. Many models include a QWERTY keyboard for ease of text entry. These devices typically run Windows Mobile 5, Palm, or the Blackberry operating system. Lack of memory can be a shortcoming of these devices, especially for PDA “power users.”
Accessories
First, keep in mind that accessories are only usable with specific products and models and are often not interchangeable. When you replace the device, you’ll probably need to replace many of your accessories.
Chargers and batteries
Travelers will often find that an extra battery charger is indispensable. If traveling to countries outside the US, be sure to purchase a universal charger suitable for international use. A vehicle power charger is handy for anyone who frequently travels by car. An extra battery is also a handy accessory to have, especially with power-hungry Smartphones.
Convenience and safety items
A hands-free device is a must for anyone intending to use a cell phone while driving. Wireless devices using Bluetooth technology are especially convenient. A sturdy case is essential for protecting your device. A data cable and software allows you to connect your device directly to your personal computer, making it simple to maintain large address books and contact lists.
Desktop items
A cradle can be left connected to both your personal computer and to an AC power source for simultaneous data transfers and battery charging. Portable wireless keyboards for use with PDAs are handy for entering large amounts of text.
Extra memory
With few exceptions, Smartphones and PDAs store everything in either built-in memory or on a memory expansion card. If you plan to store a lot of email and data on your device, or if you need to install additional software, a memory expansion card is a must. Yale Medical School Library recommends that users of PDA library resources purchase at least a 512 MB expansion card with their PDA. When it comes to memory, more is better!
Security and compliance
Physical security:
A report published in the Washington Post said that 160,000 handheld devices were left in taxicabs in Chicago in one year. Of that number, only 50%-60% of them were returned to their owners.
HIPAA compliance:
If you are a member of the University's Covered Components (designated as such for purposes of complying with the security and privacy provisions of the Health Insurance Portability and Accountability Act - HIPAA) you need to need to be sure you are in compliance with all relevant security policies and procedures including those related to electronic communication of Protected Health Information:
- 5123 Electronic Communication of Health Related Information
- 5123 PR.1 Procedure: Communication of of PHI via electronic messaging
If you need assistance in understanding compliance issues contact your ITS support provider.
Technical security:
If you intend to keep confidential, protected or other sensitive information on your Smartphone or PDA or other mobile device, at minimum you need to secure access to the device by password-protecting it. You should also consider installing security software that allows you to encrypt data or even erase it remotely in the event the device is lost or stolen. For more information, please refer to the PDA (Personal Digital Assistant) Security page.
