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Setup email on your BlackBerry Pearl, Curve or World Phone

Note: If you work with health information, HIPAA (Health Insurance Portability and Accountability Act) compliance may limit your choices for smartphones or mobile devices. In addition, your risk of a data breach will lessen significantly if you apply the breach prevention standards in place. For advice in choosing a device that meets your needs and will provide functionality to comply with applicable University policy contact your ITS support provider.

NOTE: To configure email on a BlackBerry Storm, click here.

The BlackBerry supports both IMAP and Exchange email standards for receiving email.

• POP/IMAP
• BlackBerry Enterprise Server (BES)

Please Note: If you have a need to use a PDA or SmartPhone to send or receive ePHI or other information that may be considered confidential or sensitive, please consult with your IT support provider for recommendations.

Supported devices

BlackBerry 8130 (Pearl), 8330(Curve) and the 8830(World Phone)

Configure BlackBerry for POP/IMAP account

The following information is required:

1. Username (NetID).
2. You must enter your complete email address (example: First.Last@yale.edu).
3. Email password; this is the same password that you use to login to Webmail.

Incoming Mail Server: email.med.yale.edu (medical campus) or netID.mail.yale.edu (central campus) for more information on email setup, visit www.yale.edu/email.

Please use your Yale netID in place of netID referenced above.

1. Press the BlackBerry menu button  and select E-mail Settings this will take you to the Verizon BlackBerry Internet Server (BIS).
2. Email Account Setup
   You will be asked to enter your email address and password. Enter your complete email address (example: First.Last@yale.edu) into the Email Address field.
3. Enter the password for your email account into the Password field. Then confirm your password.
4. Select Next.
5. BlackBerry will inform you that it cannot automatically configure the account.
6. Select I will provide the settings to add this email account.
7. Select Next.
8. You will be asked to select the type of account you want to configure:
   - Select Internet Service Provider Email (POP/IMAP)
   - Select Next
   - Select I will provide the settings to add this email account
   - Select Next
9. You will be asked to enter your account settings information.
   - The Email address box will be automatically populated. Please ensure this is correct.
10. Enter your NetID in the Username box
11. In the Password box enter the password for your email account.
12. In the Email server field enter: email server name email.med.yale.edu (medical campus) or netID.mail.yale.edu (central campus).
    Please use your Yale netID in place of netID referenced above.

Your account now has been successfully added.

Configure BlackBerry for a BlackBerry Enterprise Server (BES) account

1. Call Client Accounts and Access at 432-6627 for a BES activation code.
2. Press the BlackBerry menu button  and select Options > Advanced Options > Enterprise Activation.
3. Enter your email address (first.last@yale.edu).
4. Enter your password; this is the password that was emailed to you from the BES administrator.
5. Once this information has been entered press the BlackBerry menu button and select Activate.

Support

If you have any questions, contact the Help Desk at 203-432-9000 or email helpdesk@yale.edu or your local support person.