ITS Data Center Services

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Gateways for:

Help Desk
203.432.9000

ITS Office
Yale University
25 Science Park
P.O. Box 208276
New Haven, CT
06520-8276
USA

ITS Metrics

Infrastructure services availability and reliability (PDF)
Core business and academic applications availability and reliability (PDF)
ITS major incidents metric (PDF)
Ancillary applications availability and reliability (STARS/SciQuest/EMS/Benfactor) (PDF)
Client support point of delivery survey (PDF)
Desktop support service calls (PDF)
Help Desk calls (PDF)
Email filtered spam statistics
Academic Media & Technology (PDF)
Messaging service
Virtual Private Network

Last modified: Monday, 26-Jan-2009 11:40:58 EST. (jl)