Frequently Asked Questions
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How do I open the CD/DVD drive on a Macintosh?
- Answer:
- To eject the CD drive tray, press the arrow key in the very top right hand corner of the keyboard.
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How do I use the scanner? (Mac)
- Answer:
- 1. Open Adobe Photoshop. To do this, click on the Applications icon on the desktop. Double click on the Desktop Publishing icon in the window that appears, then Adobe Photoshop 7.
2. Place the item to be scanned face down on the scanner.
3. From the File menu in Photoshop, select Import and the model number of the Epson scanner attached to the computer.
4. The Epson TWAIN 5 software will launch, will automatically determine the correct media type, and will automatically scan the image into Adobe Photoshop.
5. In Photoshop the image can be adjusted and manipulated. For help using Photoshop, see the Help menu at the top of the screen. When your image is in its final state, you can save the image to a file, or you can copy and paste it into a document created by an application like Microsoft Word or Adobe PageMaker.
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How do I use the scanner? (Windows)
- Answer:
- 1. Open Adobe Photoshop. To do this, click on the Start menu. Select Programs, then Adobe Photoshop 7.0.1.
2. Place the item to be scanned face down on the scanner.
3. From the File menu in Photoshop, select Import and then Epson TWAIN 5.
4. The Epson TWAIN 5 software will launch, will automatically determine the correct media type, and will automatically scan the image into Adobe Photoshop.
5. In Photoshop the image can be adjusted and manipulated. For help using Photoshop, see the Help menu at the top of the screen. When your image is in its final state, you can save the image to a file, or you can copy and paste it into a document created by an application like Microsoft Word or Adobe PageMaker.
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Where can I find files downloaded using Mozilla Firefox?
- Answer:
- 1. Open Adobe Photoshop. To do this, click on the Start menu. Select Programs, then Adobe Photoshop 7.0.1.
2. Place the item to be scanned face down on the scanner.
3. From the File menu in Photoshop, select Import and then Epson TWAIN 5 . . ..
4. The Epson TWAIN 5 software will launch, will automatically determine the correct media type, and will automatically scan the image into Adobe Photoshop.
5. In Photoshop the image can be adjusted and manipulated. For help using Photoshop, see the Help menu at the top of the screen. When your image is in its final state, you can save the image to a file, or you can copy and paste it into a document created by an application like Microsoft Word or Adobe PageMaker.
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Where can I save my files?
- Answer:
- We strongly recommend that you work on your files locally and save them at regular intervals and at logout to another source (preferably the pantheon, a USB key, or a CD). Floppies are extremely prone to failure, and all user files on cluster computer hard drives are deleted on a weekly basis. For instructions on saving files to the pantheon, please visit http://pantheon.yale.edu/help/.
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Where can I view CLabs material?
- Answer:
- You may view this material on any PC that has the RealOne Player 10.5 update installed.
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Why can't I log into cluster computers?
- Answer:
- In order to log into a cluster computer you must have activated your netID and have a legal netID password. More information can be found at http://www.yale.edu/password. If you can normally log into the cluster machines without problems and believe that a single machine is experiencing log-in difficulties, please notify the CA in the cluster (if applicable) or email suggest@yale.edu.
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