Accessing Yale resources from home and while traveling
Please be sure you understand how to securely connect to Yale resources, what data you have, and what levels of protection are required to keep the data both safe from loss and confidential.
Connecting
There are several options available for connecting to Yale computing services and the Internet.
Broadband
Broadband is high-speed connectivity typically provided by cable TV and phone companies. A Digital Subscriber Line (DSL) or a cable TV service is a must if you intend to run many of Yale’s applications remotely.
Wireless
Wireless network service enables devices with wireless capability to connect to a wireless network without plugging into a network jack.
Accessing Yale resources and applications
Many Yale resources are restricted to the Yale campus computers. Restricted:
- University Libraries
Yale University Library and Yale Medical School Library have restricted access to resources including databases and online journals from off-campus computers - Yale-New Haven Hospital applications
- Oracle, financial and business applications
- Network file shares
Methods for accessing restricted resources
Virtual Private Network (VPN) at Yale
VPN allows clients connecting from a non-Yale Internet Service Provider (ISP) to access services as if they are directly connected to the campus network. VPN provides an added level of security for Yale wireless connections by sending data over the public Internet through a secure tunnel. VPN is also used to secure wireless network communications.
A VPN connection is required whenever making a wireless connection using a public access point on the medical campus.
VPN software and complete installation instructions are available for Macintosh and Windows and through Yale University Software Library.
VPN is NOT required if you’re using Yale PPP dial-up services.
To access Y-NHH administrative systems, users must install and configure the Yale-New Haven Hospital (YNHH) VPN Client.
Remote Desktop
Remote Desktop, gives full access to your Windows computer from a Windows or Mac computer via an Internet or network connection. For example, you can connect to your office computer from home and work with files, programs, and resources as though you were in front of your computer at work.
Running Yale University administrative applications
It is possible to run Yale University administrative applications via remote control connection to your Yale office computer. Use the Windows Remote Desktop Connection application. For additional information and advice regarding your telecommuting requirements and options, contact your desktop support provider or the ITS Help Desk.
Verizon support
If you travel out of the country and have problems with voice or data services, please contact Verizon Global Tech support from a landline at 908-559-4899.
