• Calendar
• A-Z Index

Find it

• About ITS
• Policies
• Feedback
• Search ITS
• ITS A-Z Index
• System Status

Listserv FAQs

Having Difficulty Getting Removed from a List or Believe There is Abuse?

Panlists

If you are having difficulty being removed from a list, contact listmaster@yale.edu with the name of the offending list. If you believe someone is abusing a Pantheon list, then contact listmaster@yale.edu and include the full headers of the message you received, so we can track it down. For more information about email abuse, see the Information Security site.

Mailman

If you believe someone is abusing a Mailman list, contact mailman@yale.edu and include the full headers of the message you received, so we can track it down. For more information about email abuse, see the Information Security site.

How to Remove Yourself from a Mailman List

For more detailed instructions, see Removing Yourself from a Mailman List.

1. To unsubscribe from a mailman list, visit http://mailman.yale.edu/mailman/listinfo/listname and scroll down to listname Subscribers where listname is the name of your list. Then type your Email address and click on the Unsubscribe or edit options button.
2. You will have a confirmation message emailed to you which will have a link that you should click on to complete the removal process (you can also confirm by email; see the instructions in the confirmation message).

Note: Another way to remove yourself from a list is to contact the list owner . To contact the list owner, email: listname-admin@mailman.yale.edu where listname is the name of the list of which you want to be unsubscribed. Example: yalies-owner@mailman.yale.edu where yalies is the listname.

How to Remove Yourself from a Pantheon List (Panlist)

For more detailed instructions, see Removing Yourself from a Pantheon List.

1. Access the the Pantheon List Management Tool.
2. To remove yourself from a public list, click the circle next to the name of the list of which you wish to be removed and then click on the Unsubscribe button.
3. If you do not see the name of the list you want to be unsubscribed from, it's a private list and you will need to enter the listname in the box labeled Listname:. Example: If the list email address is yalies@panlists.yale.edu, then the listname is yalies.

Note: If none of the above works for you, do not email the whole list. You will need to contact the list owner who can then remove you from the list. To contact the list owner, email: listname-owner@panlists.yale.edu where listname is the name of the list of which you want to be unsubscribed. Example: yalies-owner@panlists.yale.edu where yalies is the listname.

How to Request a Mailman List

1. Go to the Mailman List Request form.
2. Fill out the form completely. Note that the name of the list you want to set up: field should only contain the listname, rather than the complete email address (e.g. yalies if you are requesting a mailing list of the address yalies@mailman.yale.edu. Hit Submit application when you are finished.
3. You will see a confirmation screen that shows the information you have entered. This will confirm that your request has been submitted. When your request has been processed (within 1-2 business days), you will receive an email with your list information and mailing list password. You should immediately change the password.

How to Request a Pantheon List (Panlist)

You can use the Pantheon List Management Tool to request a new list or view the lists you currently own.

For more detailed instructions, see Requesting a Pantheon List.

1. Access the Pantheon List Management Tool.
2. Select Request list creation.
3. Fill out the form completely. Note that the Desired list name field should only contain the listname, rather than the complete email address (e.g. yalies if you are requesting a mailing list at the address yalies@panlists.yale.edu. Hit Submit when you are finished.
4. If the list name is available and you have completely filled out the form, you will receive a message that your list request has been successfully requested. Once your request has been processed you will receive an email from listmaster@yale.edu.

What is a listserv?

A listserv is an electronic mailing list which allows one message to be distributed automatically to a predetermined group of people.

What is a moderated listserv?

A moderated list is one where any posting that is sent to the list is first sent to the address of the moderator. The moderator is then responsible for reviewing the post and editing the post if necessary before releasing the post to the list. The moderator also has the ability to reject a post and return it to the sender. The post will appear to have been sent to the list from the original sender, as if the moderator did not exist.

Who can send messages from a listserv?

Anyone with an email account can be added to a listserv to receive messages sent to the list. There are four methods to subscribe/unsubscribe:

No restriction - anyone can send an email message to the listserv manager or subscribe via a web page interface

Yale-only - only addresses from the YALE.EDU,YNHH.ORG or VA.GOV domains can submit subscription requests.

Authorization list - only members listed as Authorizers of the list can submit subscription requests.

List access - only list members can submit subscription requests.