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How to check and reduce email quota (central campus)

Check email server disk space use / remove old email

1. Go to Email Account Management Tool and login
2. Select the option Details of Server Disk Usage for your Inbox and/or other folders
3. Click on the Details link of the folder you want to cleanup
4. Use the link to delete your old email

Purge hidden or unintentionally saved messages on the server

1. Log into webmail (expect a delay if you have a large Inbox)
2. You may be hiding messages unintentionally, click Show Deleted
   Messages (top right) to change the setting.
3. Click Purge Deleted Messages on top right of message summary
   screen to permanently remove these messages from the server.

Download and archive email using Webmail

1. Log into webmail
2. Click on Folders on the top menu bar.
3. A list of folders in your mailbox will appear. Check the box next to the folder(s) that you would like to download.
4. Click on Choose Action: from the drop down menu.
5. Select Download Folder(s)
   
   


6. Save the .mbox file to you desktop or choose another destination.
7. You may then select a client program to import your email.
   • Import email into Apple Mail
   • Import email into Eudora (Windows)
   • Import email into Thunderbird

Related links

• Archive email using the Pantheon Account Tool
• Central Email Account Tool
• Check and reduce email disk use (medical campus)
• Email policies
• Email resources to help manage your account
• Email statistics
• YaleConnect service storage quota