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- Library Systems - Orbis
Library Systems - Orbis
Communications process regarding Library Systems - including Orbis http://orbis.library.yale.edu/, the Library Web Server: http://www.library.yale.edu and other online resources.
Tools
- ITS Status Page Posting - www.yale.edu/its/status
Approval
| Approver | Phone Number |
|---|---|
| Karen Reardon Kupiec | 432-4099 |
| Ernie Marinko | 432-7258 |
| George Ouellette | 432-1847 |
| Meng Tang | 432-5564 |
| Gail Barnett | 432-6695 |
| Bob Rice | 432-6603 |
Process
Message Request
| TO: | Descriptive name of recipients |
| FROM: | Default is ITS Communications |
| SUBJECT: | Subject of message |
| REPLY TO (optional): | (Optional) Valid email address – can be different than FROM address |
Normal Business Hours (M-F 8:30am-5pm)
- Send email request to univ-messages@yale.edu for planned outage or medium priority (sent/posted ASAP or within 24 hours)
- For emergency messages, send email to univ-messages@yale.edu and call 432-1081
After Normal Business Hours
- For emergency messages, call the ITS Communications on-call number: 432-1081
- For updates to the status page, call the ITS Data Center at 432-6506
Phone: 203-432-1081
Email: univ-messages@yale.edu
Web: http://www.yale.edu/its/communications/
The Communications team works closely with the University Data Center on all after hours issues. To update the status page after business hours, call 432-6506.
