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Controller's Office
Communications process supporting the Controller's Office sending email to Business Managers during business hours.
Tools
Message Application - Email only
Approval
| Approver | Phone Number |
|---|---|
| Cynthia Nethercut | 432-5568 |
Process
Message Request
| TO: | Descriptive name of recipients |
| FROM: | Default is ITS Communications |
| SUBJECT: | Subject of message |
| REPLY TO (optional): | (Optional) Valid email address – can be different than FROM address |
Normal Business Hours (M-F 8:30am-5pm)
- Send email request to univ-messages@yale.edu for planned outage or medium priority (sent/posted ASAP or within 24 hours)
- For emergency messages, send email to univ-messages@yale.edu and call 432-1081
After Normal Business Hours
- For emergency messages, call the ITS Communications on-call number: 432-1081
- For updates to the status page, call the ITS Data Center at 432-6506
Phone: 203-432-1081
Email: univ-messages@yale.edu
Web: http://www.yale.edu/its/communications/
The Communications team works closely with the University Data Center on all after hours issues. To update the status page after business hours, call 432-6506.
Audience
Segment: ITS Communications
- Business Managers - both Central and Medical
- Controllers Office Supplemental
- Yale 400 List
| Email Info | Name | Email account |
|---|---|---|
| To: | Deans, Directors and Administrators | itscomm2@yale.edu |
| From: | Controller's Office | controllers.office@yale.edu |
- When the message is sent, Communications representative will send a confirmation message to Uma, copied from the confirmation screen of the message system, indicating the number of recipients and the groups the message was sent to.
