Yale University

ITS Section Heading

Yale ITS Home Communications

Gateways for:

Help Desk
203.432.9000
203.785.3200

ITS Office
Yale University
175 Whitney Avenue
P.O. Box 208276
New Haven, CT
06520-8276
USA

Yale logo.

FAMIS

Tools

  • ITS Status Page
  • Email
  • Notify - Instant Messaging system

Approval


Approver Phone Number
Thomas Undercuffler 436-8839
Michael DeSalvatore 436-4854
Mike Fanara 432-4719
Mike Cicarella  
Bill Daniels 432-8140
Marguerite McLean 432-6557
Landon Canida 432-7073
Barbara Haberman 432-6810
Alan Shapiro 432-7773
Thomas Marecki 432-7773

Process


Message Request


TO: Descriptive name of recipients
FROM: Default is ITS Communications
SUBJECT: Subject of message
REPLY TO (optional): (Optional) Valid email address – can be different than FROM address

Normal Business Hours (M-F 8:30am-5pm)

  • Send email request to message@yale.edu for planned outage or medium priority (sent/posted ASAP or within 24 hours)
  • For emergency outages send email to message@yale.edu and call 432-1081

After Normal Business Hours

  • For emergency outages call the ITS Communications on-call number: 432-1081
  • For updates to the status page, call the ITS Data Center at 432-6506

Phone: 203-432-1081
Email: message@yale.edu
Web: http://www.yale.edu/its/communications/

The Communications team works closely with the University Data Center on all after hours issues. To update the status page after business hours, call 432-6506.

Audiences or Recipients

Email

  • Group name: FAMIS Users

Notify Instant Messaging

  • Famis.txt

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Last modified: Friday, 22-Aug-2008 11:01:13 EDT. (jj)