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Messaging service

Messaging is a suite of services offered by Communications. It consists of both a self-service interface built into the message application for sending targeted messages and a personalized customer service enterprise. The latter provides hands-on assistance sending targeted messages, identifying target audiences, managing and manipulating lists, posting material online, and establishing dynamic access restrictions to materials. Lists can contain Yale and Non-Yale email addresses.

Note: Additional approval must be obtained for mass emailing.

ITS messaging

ITS messages are sent by ITS technical owners or functional system owners who need to reach targeted internal and external audiences and to post information to the Web.
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University messaging

Clients who need to send messages to targeted University audiences and targeted non-University audiences.
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Self-service messaging

Departments who would like to send their own large-scale, targeted email messages, please email Communications directly for more information.

Urgent messages

• ITS after hours or urgent messages
• University after hours or urgent message

Help

• Messaging help guide