The upcoming recess will see many ITS departments close at 5:00 p.m. on Tuesday, December 23, 2008, and re-open on Friday, January 2, 2008. The following is a brief summary of IT support services available during this period. Read More »
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Make sure you know how to access Yale computing serves while you are away from campus. We've compiled information about connecting to Yale computing services from off campus, as well as a collection of links that make it easy (and secure) to access Yale resources and applications. Read More »
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The Educational Technologies unit focuses on the resources needed by faculty and students to use technology in teaching and learning. They've launched a newsletter to highlight some of their exciting and innovative projects. The current issue examines how English Lecturer Barbara Stuart engaged her students in the political process by publishing their Election 2008 class blog. There are also articles on a new cart of tablet PCs for teaching in the Bass Library, clickers, and the Instructional Innovation Internship program. Check it out »
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The Pantheon is the collective name for a group of machines (Olympus, Ajax, Ares, and Argos) used by faculty, students, and staff as personal storage space. This space has a variety of uses, including storage for backup files or publishing pages on the Web. Read More »
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Yale's Managed Workstation program aims to standardize and improve the University's computing environment. This third article in our Managed Workstation series provides details about how we will deliver important services and an overall improved computing environment to the University. Read More »
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As we reported previously, Yale ITS, in an effort to increase campus information security, is implementing a new process for managing passwords at Yale. All those who use a NetID and password to access services on the web through the ITS Central Authentication Service (CAS) will be prompted to change their password automatically once per year. We expect to begin implementing this new process in January 2009, but not everyone will be asked to change their password at the same time. Read More »
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 YaleConnect tips and tricks
by Michael Dinice, Lead Email & Calendaring Analyst, Client Support
If you suspect that your email client and server have gotten out of sync, login to YaleConnect webmail. The web client is a live version of your mailbox. If there are email or calendar items in your webmail that are not in your local client (Outlook or Entourage), you may want to contact your local support provider for remediation. See more tips & tricks »
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