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Linux Systems Design & Support (LSDS)

Linux Systems Design & Support is responsible for the maintenance of technical workstations and servers in the support of teaching, learning, and research.

As a partner to the FAS IT Support Program, our support framework is flexible and designed to scale based on the diverse computing needs of the campus environment, with an emphasis on Linux and Unix. Our focus is on multi-user computing environments such as clusters and research labs. In the spring of 2004 we began a pilot project in high performance computing (HPC). This pilot project has expanded to include support for seven HPC clusters. We also provide support for departmental and institutional services on a contractual basis.

In addition to support documentation for faculty and researchers, this site contains a variety of information and software of use to the Linux community of users at Yale University.

News & support notes

Getting help

Faculty and other community members supported by our group can request assistance by sending email to wss@yale.edu. Once submitted your request will go into our tracking system, and will be handled by the first available support specialist. You will also receive an email notification with a link to a web page showing the status of your problem report.

Support for research labs

Linux Systems Design & Support provides support for research labs using two basic models. If your lab uses Linux or Unix workstations or servers, please click here for an outline of our support strategy.

Important notes regarding Linux at Yale

There have been changes to the Linux product lines that will impact the distribution and support of the Linux operating system on campus. In this document we outline these changes and provide a road map for Linux machines supported by WSS. read more...

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If you would like more information on our services, please send email to wss@yale.edu.