- FAS IT Support Program
- Getting help
Help and support for Yale faculty
Getting local assistance
The consultants listed below are available to provide assistance to FAS teaching faculty. If you encounter difficulty in contacting your Departmental Technology Consultant (DTC), or have questions regarding the Faculty Support Program, please call 432-2357 or send email to faculty.support@yale.edu.
Professional schools
Faculty in the professional schools are supported by separate local programs. Please refer to the list of support providers to find a local contact in your school.
Support for research laboratories
A program to provide IT support for research laboratories has been initiated by ITS/AM&T. For information on developing a support strategy for your lab, click here.
Administrators & business managers
If you are a departmental administrator and require assistance with your YAD computer or applications, please contact your local support provider or call the HelpDesk at 432-9000.
Hardware repair
Click here for information on the necessary steps to resolve hardware repair problems. Also includes contact information for local repair groups you can use to resolve problems with your personally owned machines.
Part-time positions
If you are interested in applying for a DTC position in the Faculty Support Program, please click here.
Departmental Technology Consultants