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Departmental Technology Consultant (DTC) job description

Major duties

Working on an on-call basis, provide support to faculty end-users for desktop computers, network connections and applications software. Assist in identifying and configuring appropriate equipment; assists with initial setup, network connection and local configuration, assist with software installations and upgrades. Reports directly to Manager of Faculty Support.

Skills

Familiarity with academic environment; ability to work with faculty, ITS/AM&T professional staff and students. Service-minded and self-motivated. Technical skills in supported Windows and Macintosh platforms and common desktop applications, working knowledge of networking and network client applications. Additional training will be provided.

Hours and salary

Hours vary according to individual departmental sizes and needs, approximately 4-10 hours per week. Salary is commensurate with abilities and ranges from $11.00-$15.00 per hour.

For additional information, contact:

Robert Chang
Manager
FASIT Support Program
55 Whitney Avenue Suite 470
203.432.2357
r.chang@yale.edu