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ITS YaleShare
ITS YaleShare service information
Eligibility
Faculty and staff actively working at Yale University with valid Yale NetIDs are eligible.
VPN is required when connecting from off campus.
Support
Support will be provided under your current support agreement.
If you have any questions, contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local support provider.
Cost
Visit the ITS rates page for pricing information.
Order or change service
To provision a new site:
- Contact collaborate@yale.edu
- We will need a PTAEO to charge yearly hosting fee and a onetime set up fee.
- Let us know how you would like your URL to read, https://share.yale.edu/departments/XXXX.
- Each site is configured with a 2GB storage quota, more storage space is available on request in 10GB blocks.
- Present SLA and have signed by site owner and business manager.
Request for additional storage:
- Contact collaborate@yale.edu
Provide us with your site link/name and we will allocate an additional 10 GB of storage space. Your PTAEO will be charged an additional hosting fee.
Request for site cancelations:
- Contact collaborate@yale.edu
Archive: this option will save the data and the site will be saved in a “read-only” state, there will be a yearly hosting fee associated with archived read only sites with a 2GB storage quota.
Delete: All data will be purged and unrecoverable. It is recommended that any data that may be needed in the future is backed up locally and saved to a secured shared drive or optical media.
Related policies & links
- University Endorsed Encryption Implementation Procedure
- Protecting the Security and Confidentiality of Social Security Numbers
- Guidelines for handling confidential information from your data self-scanning
- Policy 1610 - Systems and Network Security
- Procedure 1610 - Systems and Network Security
- Yale policies on data security and access