Yale University

ITS accounts & access to services

Yale ITS Home Accounts

Gateways for:

Help Desk
203.432.9000

ITS Office
Yale University
25 Science Park
P.O. Box 208276
New Haven, CT
06520-8276
USA

Yale logo.

ITS YaleShare

ITS YaleShare service information

Eligibility

Faculty and staff actively working at Yale University with valid Yale NetIDs are eligible.

VPN is required when connecting from off campus.

Support

Support will be provided under your current support agreement.

If you have any questions, contact the ITS Help Desk at 203-432-9000 or email helpdesk@yale.edu or contact your local support provider.

Cost

Visit the ITS rates page for pricing information.

Order or change service

To provision a new site:

  • Contact collaborate@yale.edu
  • We will need a PTAEO to charge yearly hosting fee and a onetime set up fee.
  • Let us know how you would like your URL to read, https://share.yale.edu/departments/XXXX.
  • Each site is configured with a 2GB storage quota, more storage space is available on request in 10GB blocks.
  • Present SLA and have signed by site owner and  business manager.

Request for additional storage:

  • Contact collaborate@yale.edu
    Provide us with your site link/name and we will allocate an additional 10 GB of storage space. Your PTAEO will be charged an additional hosting fee.

Request for site cancelations:

  • Contact collaborate@yale.edu

    Archive: this option will save the data and the site will be saved in a “read-only” state, there will be a yearly hosting fee associated with archived read only sites with a 2GB storage quota.

    Delete: All data will be purged and unrecoverable. It is recommended that any data that may be needed in the future is backed up locally and saved to a secured shared drive or optical media.

Related policies & links

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Last modified: Tuesday, 25-Oct-2011 09:55:51 EDT . (jj)