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About Yale Information Technology Services
Information Technology Services (ITS) provides computing and communications infrastructure, services, support, and innovation for Yale's instructional, research, public service, and administrative programs. ITS works closely with many other departments and organizations through our relationship managers to provide a wide range of services for students, faculty, staff, alumni, and others.
ITS vision statement
To be recognized globally as the leading technology organization across universities, through rock-solid services, innovation, technology leadership and community satisfaction.
To carry out its mission, ITS meets regularly with the ITS Advisory Committee.
Office of the Associate Vice President and Chief Information Officer
The Associate Vice President and Chief Information Officer of Information Technology Services at Yale ITS is Len Peters. ITS is led by a senior leadership team consisting of the University CIO, the ITS Deputy CIO and Associate CIOs.
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Relationship Management
ITS Relationship Managers work strategically with Yale organizations and departments to plan, aggregate demand, and identify transformational opportunities for their Information Technology needs.
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Shared Solutions Group
Shared Solutions Group is led by Associate CIO, Brian Wolson. The SSG leads the design, build and deploy functions of ITS including Quality and Release Management, Solution design and architecture, Business Intelligence, and all application development teams.
Operations, Support and Services
Operations, Support and Services teams are led by Chuck Powell, Associate CIO. OSS is organized into Client Resources, Operations and Infrastructure, Academic Technologies and Service Management.
Management Services
Management Services teams are led by Senior Director, Russell Sharp. Management Services include Project Management Office, Change Management, Vendor and License Management, and Information Assurance and Compliance.
