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YALE PPP INSTALLATION GUIDE
 

For Windows 95/98/NT and Mac OS


 




1998 Version 1.22

 

 
 
 
 
 



 


Table of Contents


 


PPP for Windows 95/98 Installation Instructions         page 2
PPP for Windows NT Installation Instructions             page 12
PPP/ARA for Macintosh Installation Instructions        page 25
Eudora Pro Configuration Instructions for PC             page 28
Eudora Pro Configuration Instructions for Mac           page 31
 




PPP for Windows 95 or 98 -- Installation Instructions


 


System Requirements

  • An IBM compatible computer with a 486 or higher microprocessor.
  • A CD-ROM drive.
  • 8 megabytes (MB) RAM.
  • A hard disk with at least 60 megabytes (MB) of free space (or less for a partial installation).
  • Windows 95 or 98.
  • A 14400 bps or faster modem. 33600 or 57600 (Kflex) bps preferred.
  • PPP at Yale

    1. In order to use a PPP connection at Yale, you must have a Yale NetID and password that are registered for a PPP account. This service is not free. For information on pricing and how to sign up for a PPP account, please contact User Accounts in the Yale Computer Center at 175 Whitney Avenue (432-6627).

    2. The Dial-Up Network Access Software is distributed on CD, and can be obtained at the User Accounts office. If you do not have a CD-ROM drive, you should get last year's installer, available on floppy disk, from the User Accounts office. You can then download the newer versions of the network software from our software site: http://www.yale.edu/acs/software.

    3. Some of the network will require additional customization before use. Instructions for customizing Eudora are included, and are also available online at http://www.yale.edu/iic/use.html.

    4. Yale's modems currently support the Kflex 56K protocol. If you have an X2 56K modem, you will not be able to get a connection faster than 33600 bps. Yale will be upgrading to the v.90 protocol later this fall.

    Installing PPP for Windows 95/98

    Before You Start the Installation

    Installing the Dial-Up Adapter
     
    Click once on Microsoft, then once on Dialup Adapter, then click OK.
     

     

    Note: if you have an ethernet card on your machine, you may see two versions of TCP/IP -- one for the Dial-Up Adapter (TCP/IP - Dial-Up Adapter), and one for the Ethernet card (TCP/IP - 3COM Etherlink III or something similar). The following configuration information applies only to the version of TCP/IP linked to the Dial-Up Adapter (TCP/IP - Dial-Up Adapter).


     

    Click on Microsoft then on TCP/IP then on OK. This should install the TCP/IP protocol and return you to the Network screen.
     

    Configuring TCP/IP
     
    Installing Dial-Up Networking
     

     

     
    Creating a dial-up icon for Yale's PPP server. This is what you will eventually double-click on to initiate the PPP connection.
     

     
    then click on Next. You should get a "success" screen indicating that your new connection has been successfully created. Click on Finish.
     
     

    Click once on Server Type.
     
     


     
     

    Installing the Dial-Up Network Access Software Try out your newly installed PPP connection.

    If you have trouble with the installation process, and you have access to a networked computer, please take a look at the Internet Information Center's home page at http://www.yale.edu/iic. If your question is not addressed there and you continue to experience problems, then please contact the Internet Information Center at iic@yale.edu or at 432-5116. You are also welcome to stop by between 8:30 am and 5:00 PM, Mondays to Fridays -- we're located in the Computer Center at 175 Whitney Ave. The friendly IIC consultants can also help with client packages, or any other aspects of connecting to the Internet via a modem.




    PPP for Windows NT -- Installation Instructions


     


    System Requirements

  • An IBM compatible computer with a Pentium or higher microprocessor.
  • A CD-ROM drive.
  • 16 megabytes (MB) RAM.
  • A hard disk with at least 60 megabytes (MB) of free space (or less for a partial installation).
  • Windows NT.
  • A 14400 bps or faster modem. 33600 or 57600 (Kflex) bps preferred.
  • PPP at Yale

    1. In order to use a PPP connection at Yale, you must have a Yale NetID and password that are registered for a PPP account. This service is not free. For information on pricing and how to sign up for a PPP account, please contact User Accounts in the Yale Computer Center at 175 Whitney Avenue (432-6627).

    2. The Dial-Up Network Access Software is distributed on CD, and can be obtained at the User Accounts office. If you do not have a CD-ROM drive, you should get last year's installer, available on floppy disk, from the User Accounts office. You can then download the newer versions of the network software from our software site: http://www.yale.edu/acs/software.

    3. Some of the network will require additional customization before use. Instructions for customizing Eudora are included, and are also available online at http://www.yale.edu/iic/use.html.

    4. Yale's modems currently support the Kflex 56K protocol. If you have an X2 56K modem, you will not be able to get a connection faster than 33600 bps. Yale will be upgrading to the v.90 protocol later this fall.

    Installing PPP for Windows NT

    Step 0.  Before you install

    0-1.  Make sure you have installed the Service Pack 3 update.
    0-2.  You will need to log on to your machine as a member of the Administrator group.
    0-3.  You will need your Windows NT Workstation CD on hand.
    0-4.  You will need the Dial-Up Network Access installation CD (available at the Computer Center -- 175 Whitney Ave).
     

    Step I. Install a modem

    Note:  if you already have the correct modem installed properly on your computer, you may be able to skip this step and proceed to Step II.

    I-1.  Attach your modem to your computer, then turn it on.
    I-2.  Open your Control Panels by selecting "Control Panel" from "Settings" in the Start Menu.
    I-3.  Double-click on the Modems control panel.  (NOTE:  If you don't already have a modem installed, Windows NT may skip directly to step I-5A.)
    I-4.  You should see the following screen:


     
     

     If a modem listed in the Modems Properties window is incorrect, you may remove it by clicking on "Remove".  To add a modem to the list, click "Add" and proceed to step I-5A.

    I-5A.  Installing a new modem automatically.

    You should see the following screen:
     

     
    Click on "Next".  Windows NT will attempt to detect your modem automatically.  If it does not find any new modems, make sure your modem is turned on and connected properly to your computer, click "Back", and try again. If windows still does not find a modem, click "Next" and follow the instructions in section I-5B.  If Windows does find a modem, you should see a screen that resembles the following:

    If the modem displayed is incorrect, click on "Change" and proceed to step I-5B.  If it is correct, click "Next".  When the modem has been set up successfully, click "Finish" and go to step I-6.
     

    I-5B.  Installing a new modem manually.

    You should see the following screen:

    If you have a disk that came with the modem, click on "Have Disk", insert the disk, click "OK", select the appropriate modem, and click on "Next".  Select the port(s) you want the modem installed on, and click Next.  When the modem has been set up successfully, click "Finish" and go to step I-6.

    If you don't have a disk, select the Manufacturer and Model of your modem, then click Next.  Select the port(s) you want the modem installed on, and click Next.  When the modem has been set up successfully, click "Finish" and go to step I-6.

    I-6.  Checking the Dialing Properties.

    From the Modems Properties control panel window, click on "Dialing Properties".  If you need to dial a number for an outside line, or if you want to have your software dial a code to disable call waiting, you can enter that information here.  If you dial in from multiple locations, you can set up multiple configurations by clicking on the "New" button.  If you are installing a modem for the first time, Windows NT may automatically ask you for this information.  When you have finished, click "OK", then click on "Close" to close the Modems Properties control panel window.  Your modem should now be successfully installed. "

    Step II.  Install the Remote Access Service

    II-1.  Open the Network control panel and click on the Services tag.  You should see a screen that resembles the following:


     
     

    II-2.  If you see "Remote Access Service" listed, click on "RAS", then click on "Properties" and proceed to step II-4.  If you don't see "Remote Access Service" listed, click "Add".  You should see the following screen:


     

    Scroll down if necessary, and select "Remote Access Service", then click "OK".  Windows NT will need to copy some files from your Windows NT Workstation CD, so insert the CD, then click on "OK".

    II-3.  After Windows NT has copied the files, you should a screen resembling the following:
     


     

    Select the device you want to use with Dialup Networking under "RAS Capable Devices" (this should be your modem), then click "OK".


    II-4.  You should see a screen resembling the following:

    Click on Network, make sure TCP/IP is selected (you should un-select IPX and NetBEUI, since these protocols are not available on the Yale PPP service), then click on "OK".  Close the Remote Access Setup window by clicking on "Continue".  Windows NT may need to copy some files, so be ready to insert your Windows NT CD if necessary. When the necessary files have been installed, click on "Bindings" (this will cause Windows NT to revise update its configuration information) and proceed to step II-5.

    II-5.  Configure TCP/IP
    While still in the Network control panel, click on the "Protocol" tag.  You should see a list of installed protocols:


     
     

    Click once on "TCP/IP Protocol", then once on "Properties".  On the following screen, click on the DNS tag:


     
     

    Pick a name for your computer and enter it in the box labeled "Host Name".  Enter "cis.yale.edu" in the box labeled "Domain".  In the section labeled "DNS Service Search Order" click "Add", enter 130.132.1.9, then click on "Add".  Repeat this process to enter 130.132.1.10 and 130.132.1.11.  In the section labelled "Domain Suffix Search Order" click on "Add" to enter "yale.edu" and "its.yale.edu".  Click on "OK" to close the TCP/IP Properties window, then click on "Close" to close the Network Control panel.  You will need to restart your machine.  Once the machine has restarted, the Remote Access Service should be installed properly"

    Step III.  Install the Yale Network Software

    III-1.  Quit all applications, then insert the Dial-Up Network Access CD into your CD-ROM drive. Double-click on My Computer, then on the icon for your CD-ROM. You should see a screen, which shows the contents of the CD. Double click on the file named "NT.exe". You should see the Welcome screen.

    III-2.  In the Welcome screen, click on Install and follow the on-screen instructions. We recommend that you install all components of the network software package. When the installer has finished installing the software on your system, it will ask if you want to restart your machine. Do so. (NOTE: you may have to close a few windows to see the restart request message).

    III-3.  When your machine has finished rebooting, you should see a number of new windows (Email and Personal Accounts, Internet Tools, and Information Services). The same programs should now be available through your Start Menu.

    Step IV.  Run Dial-Up Networking

    IV-1.  Double-click "My Computer", then double-click "Dial-Up Networking".  If you've never run Dial-Up Networking before, you should get a message saying that your phone book is empty.  Click "OK" and proceed to step IV-2.  If you already have a phone book entry, skip to step IV-3.

    IV-2.  Creating an address book entry.

    You should see the following screen:

    If you don't see this screen you will need to enter the following information manually.

    Enter "Yale PPP" as the name of the new phonebook entry, and click "Next".  On the following screen, make sure "I am calling the internet" and "Send my plain text password if that's the only way to connect" are both checked:


     

    Click "Next".  On the following screen, click "Use Telephony dialing properties", enter 203 as the area code, and enter the appropriate phone number:

    Click "Next", then click "Finish" to finish creating an address book entry.
     

    IV-3.  Connecting to Yale PPP

    If you just finished step IV-2, or if you are starting Dial-Up Networking and you already have an address book entry, you should see the following screen:
     

    To connect to Yale, click "Dial".  You should see the following:


     

    Enter your NetID and password.  IMPORTANT:  leave the Domain box blank.  If you enter a domain, you will not be able to connect.  Click "Ok".  The modem should dial and connect.

    Once the modem has connected you should see the following screen:


     

    If you wish, you may select the "Close on dial" option and/or the "Do not display this message again" option.  Click "Ok" to complete your connection to Yale PPP.

    Step V.  Use your Network Software

    Once you have connected to Yale PPP, you may run any of your network software by selecting the appropriate icon from "Email & Personal Accounts", "Information Services", or "Internet Tools" located in your Start Menu. The first time you use your network software, you may need to enter some configuration information.  Instructions for configuring Eudora are available on-line at http://www.yale.edu/iic/use.html.

    Step VI.  Disconnect

    When you have finished using your network software and wish to end your PPP session, double-click on the "Dial-Up Networking" icon in "My Computer", click on "Hang Up", then click on "Yes".  Close Dial-Up Networking by clicking on "Close":

    Troubleshooting

    If you have problems installing or using Dial-Up Networking, please check the Internet Information Center home page (at  http://www.yale.edu/iic) for help resources, check out our Frequently Asked Questions pages (at http://www.yale.edu/iic/trouble/faq-fd.html), email us at iic@yale.edu, or call us at 432-5116.
     




     


    PPP or ARA for Macintosh -- Installation Instructions


     


    System Requirements

    PPP/ARA at Yale
    In order to use a PPP or an ARA connection at Yale, you must have a Yale NetID and password that are registered either for a PPP or an ARA account.  This service is not free. For information on pricing and how to sign up for PPP or ARA, please contact User Accounts in the Information Technology Services building at 175 Whitney Avenue (432-6627). The Dial-Up Network Access Software is available on CD or on floppy disks, and can be obtained at the User Accounts office. Some of the network applications will require additional customization before use. Instructions for customizing Eudora Pro are available at http://www.yale.edu/iic/use.html. Yale's modems currently support the Kflex 56K protocol. If you have an X2 56K modem, you will not be able to get a connection faster than 33600 bps. Yale will be upgrading to the v.90 protocol in late fall 1998.
    Installing PPP or ARA for Macintosh

    To install the PPP/ARA network software, you will have to follow the following steps:

    We'll go over each step in detail in the following pages.

    Step 0: Install ARA Client (if applicable)

    If you will be using ARA, then you should first install the ARA Client software. Do so now, following the instructions that come with ARA. You will need the following Yale-specific information:

    Step 1: Install the network software Step 2:  Configure the PPP software (if applicable) Step 3:  Configure the network software

    Before you can use Eudora (for email), you will need to do some configuration.  Please consult the Eudora Pro configuration instructions before running Eudora.

    Step 4: Open a PPP or ARA connection

    For PPP customers:

    For ARA customers: Step 5: Use your Network software

    Once your PPP or ARA connection has been established, you can run any of the software contained in the "Dialup Applications" folder on your Desktop.  Click on "Other Network Software" to find "Email/Personal Accounts", "Internet Tools", "Information Services" and other useful software.

    Step 6: Close your PPP/ARA connection

    Although Yale doesn't bill by the hour for your connection time, you will want to still close your PPP/ARA connection when you're not using it so that 1) your friends can call you by phone and 2) so that you can free up our resources so that other people can enjoy the internet as well.

    To close your PPP or ARA connection, first make sure you've quit from any Internet programs that are running. Then, select "Close PPP Connection" from the Phone menu at the top right of your screen (for PPP), or select "Disconnect Remote Access" from your Apple Menu (for ARA).

    Getting Help (or, what to do if it doesn't work)

    If you have problems or questions, and you have access to a working internet connection, check our the troubleshooting section of our home page:  http://www.yale.edu/iic/.  If you don't find the answer to your question there, please contact the Internet Information Center at iic@yale.edu or at 432-5116. You are also welcome to stop by between 8:30 am and 5:00 pm, Monday through Friday -- we're located in the Information Technology Services building at 175 Whitney Avenue.
     




     


    PC Eudora Pro 4 Configuration and Use Instructions


     


    Step 0 -- Before you begin

    You will need to know the following information when you configure Eudora:

    NOTE: if you have a Biomed, Medical School, or other type of email account, enter your username on that system. NOTE: if you have a Biomed account, enter "biomed.med.yale.edu", if you have a Medical School email account, enter "email.med.yale.edu", and if you have some other email account get in touch with your System Administrator to find out the correct POP mail settings. NOTE 1: If you are using a non-Yale ISP (such as AOL, Compuserve, etc.) you will not be able to use "mail.yale.edu". Check with your ISP to find the address of an SMTP server you can use.

    NOTE 2: If you have a Biomed or Medical School email account, enter "smtp.med.yale.edu".

    Step 1 -- Start Eudora and begin configuring

    To start Eudora, find "Email and Personal Accounts" under "Programs" in your Start Menu. Click on "Eudora".

    The first time you run Eudora, you should see the New Account Wizard, which walks you through some of the basic configurations for Eudora. Using the information provided in Step 0, follow the on-screen instructions. Once the wizard has finished, select "Options" from the "Tools" menu, click the "Incoming Mail" icon in the "Category" column at the left, then proceed with Step 2.

    If you don't see the wizard, or if you want to change previously existing settings, select "Options" from the "Tools" menu, then click the "Getting Started" icon in the "Category" column at the left. Using the information provided in Step 0, enter the appropriate settings. Then click on the "Checking Mail" icon, enter the settings for "Mail Server" and "Login Name", and proceed to Step 2

    Step 2 -- Further Configurations

    There are several more things you will need to configure before Eudora is ready to use. How you configure Eudora depends primarily on from where and from how many machines you check your mail. We have a set of standard configurations; if you don't fit any of the descriptions below, email us at iic@yale.edu and we'll help you figure out what your settings should be.

    NOTE: to use the Kerberos authentication style, you must have a Pantheon account. Also, you must install the a version of Eudora that includes the necessary Keberos software. The most recent version of Eudora available at http://www.yale.edu/acs/software/ and the version that comes with 1998 of the Dial-Up Networking software both include the necessary software. If you do not have one of these versions, or if you have a non-Pantheon email account, you will have to use the Passwords authentication style.
     
    Incoming Mail (click on the "Incoming Mail" icon) You should pick one machine, the one you use most often, as your "Master" machine; all others should be "Slave" machines. The configurations below will ensure that the "Master" machine will always have a complete copy of all your mail. The "Slave" machine(s) should normally also have a complete copy unless you don't use it/them to check mail very often. Sending Mail (click on the "Sending Mail" icon) Kerberos (scroll down, then click on the "Kerberos" icon) Miscellaneous (scroll down, then click on the "Miscellaneous" icon) Click "Ok" to close the "Options" window. Eudora should now be configured correctly. Note that the settings above are recommended settings and unless you really know what you're doing you shouldn't change them.

    Step 3 -- Using Eudora Pro

    If you have questions about using Eudora Pro, try selecting "Topics" from the Help menu. Click on the "Contents" tab, then double-click on "How To". You should then see a list of basic topics; just about everything you need to know is available here. If you don't find what you're looking for, try clicking on "Index" for an alphabetical list of topics, or on "Find" to search for your topic.

    Special note for "Slave" machines:

    Normally Eudora keeps a copy of all outgoing mail. However, a message sent from the "Slave" machine will not automatically appear on the "Master" machine. If you want a copy of the outgoing mail to be automatically sent to you so you can save it on the "Master" machine, you will need to create Stationery that contains your email address on the "BCC:" line. For details on how to create Stationery, see Eudora's Help menu (look under Topics -- Contents -- How To -- Create Messages).
     



     

    Mac Eudora Pro 4 Configuration and Use Instructions


    Step 0 -- Before you begin

    You will need to know the following information when you configure Eudora:

    NOTE: if you have a Biomed, Medical School, or other type of email account, enter your username on that system. NOTE: if you have a Biomed account, enter "biomed.med.yale.edu", if you have a Medical School email account, enter "email.med.yale.edu", and if you have some other email account get in touch with your System Administrator to find out the correct POP mail settings. NOTE 1: If you are using a non-Yale ISP (such as AOL, Compuserve, etc.) you will not be able to use "mail.yale.edu". Check with your ISP to find the address of an SMTP server you can use.

    NOTE 2: If you have a Biomed or Medical School email account, enter "smtp.med.yale.edu".

    Step 1 -- Start Eudora and begin configuring

    To start Eudora, double-click on the "Eudora Pro" Icon. If you installed Eudora from the Dial-Up Networking CD, you can find this icon by double-clicking on the "Dialup Applications" folder on your desktop. Otherwise, find the "Email and Personal Accounts" folder on your hard drive, and double-click on "Eudora Pro".

    The first time you run Eudora, you should automatically see the Settings window. If you don't see this window, or if you want to change pre-existing settings, select "Settings" from the "Special" menu, then click on "Getting Started".

    Getting Started (click on the "Getting Started" icon)

    Hosts (click on the "Hosts" icon) Step 2 -- Further Configurations

    There are several more things you will need to configure before Eudora is ready to use. How you configure Eudora depends primarily on from where and from how many machines you check your mail. We have a set of standard configurations; if you don't fit any of the descriptions below, email us at iic@yale.edu and we'll help you figure out what your settings should be.

    NOTE: to use the Kerberos authentication style, you must have a Pantheon account. Also, you must install the a version of Eudora that includes the necessary Keberos software. The most recent version of Eudora available at http://www.yale.edu/acs/software and the version that comes with 1998 of the Dial-Up Networking software both include the necessary software. If you do not have one of these versions, or if you have a non-Pantheon email account, you will have to use the Passwords authentication style. Checking Mail (click on the "Checking Mail" icon) You should pick one machine, the one you use most often, as your "Master" machine; all others should be "Slave" machines. The configurations below will ensure that the "Master" machine will always have a complete copy of all your mail. The "Slave" machine(s) should normally also have a complete copy unless you don't use it/them to check mail very often. Sending Mail (click on the "Sending Mail" icon) Miscellaneous (scroll down, then click on the "Miscellaneous" icon) Kerberos (scroll down, then click on the "Kerberos" icon)

    Step 3 -- Using Eudora Pro

    If you have questions about using Eudora Pro, try perusing the topics available under the Help menu. If you don't find what you're looking for there, feel free to contact the Internet Information Center.

    Special note for "Slave" machines:

    Normally Eudora keeps a copy of all outgoing mail. However, a message sent from the "Slave" machine will not automatically appear on the "Master" machine. If you want a copy of the outgoing mail to be automatically sent to you so you can save it on the "Master" machine, you will need to create Stationery that contains your email address on the "BCC:" line. For details on how to create Stationery, see Eudora's Help menu. [an error occurred while processing this directive]