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YALE
PPP INSTALLATION GUIDE
For Windows 95/98/NT and Mac OS
1998 Version 1.22
Table of Contents
PPP for Windows
95/98 Installation Instructions
page 2
PPP for Windows NT
Installation Instructions
page 12
PPP/ARA
for Macintosh Installation Instructions
page 25
Eudora
Pro Configuration Instructions for PC
page 28
Eudora
Pro Configuration Instructions for Mac
page 31
PPP for Windows
95 or 98 -- Installation Instructions
System Requirements
An IBM compatible computer with a 486
or higher microprocessor.
A CD-ROM drive.
8 megabytes (MB) RAM.
A hard disk with at least 60 megabytes
(MB) of free space (or less for a partial installation).
Windows 95 or 98.
A 14400 bps or faster modem. 33600 or
57600 (Kflex) bps preferred.
PPP at Yale
1. In order to use a PPP connection
at Yale, you must have a Yale NetID and password that are registered for
a PPP account. This service is not free. For information on pricing and
how to sign up for a PPP account, please contact User
Accounts in the Yale Computer Center at 175 Whitney Avenue (432-6627).
2. The Dial-Up Network Access Software
is distributed on CD, and can be obtained at the User Accounts office.
If you do not have a CD-ROM drive, you should get last year's installer,
available on floppy disk, from the User Accounts office. You can then download
the newer versions of the network software from our software site: http://www.yale.edu/acs/software.
3. Some of the network will require
additional customization before use. Instructions for customizing Eudora
are included, and are also available online at http://www.yale.edu/iic/use.html.
4. Yale's modems currently support
the Kflex 56K protocol. If you have an X2 56K modem, you will not be able
to get a connection faster than 33600 bps. Yale will be upgrading to the
v.90 protocol later this fall.
Installing PPP for Windows
95/98
Before You Start the Installation
-
Be sure to have the Dial-Up Network Access
installation CD (available at the Computer Center -- 175 Whitney Ave) as
well as your Windows 95 or 98 installation disks (or CD) handy.
Installing the Dial-Up Adapter
-
Double-click on My Computer. You
should see a window that resembles the following:
Now double-click on the Control Panel icon. You should see the
Control Panel window.
-
Double-click on the Network icon,
then click once on the Configuration tab near the top of the Network
window. This should bring up the configuration portion of the Network window,
which you use to add and remove network components of your operating system.
-
If you have some networking components
already installed, they may appear in the above window. If you see Dial-Up
Adapter and TCP/IP or TCP/IP - Dial-Up Adapter on the
list of installed components (you may have to scroll down to see the entire
list) then the Dial-Up Adapter is already installed, and you can skip to
Configuring
TCP/IP .
-
Click once on Add. The Select
Network Component Type window should appear. In this window, click
once on Adapter then once on Add. This should bring up the
Select
Network Adapters window:
-

Click once on Microsoft, then
once on Dialup Adapter, then click OK.
-
Follow the prompts and insert your Windows
95 or 98 installation disks/CD if necessary. When the Dial-Up Adapter has
finished installing, you should be returned to the Network window,
which should look something like this (again, you may need to scroll down
to see everything if you have other network components installed):
-
Note: if you have an ethernet card
on your machine, you may see two versions of TCP/IP -- one for the Dial-Up
Adapter (TCP/IP - Dial-Up Adapter), and one for the Ethernet card
(TCP/IP - 3COM Etherlink III or something similar). The following
configuration information applies only to the version of TCP/IP linked
to the Dial-Up Adapter (TCP/IP - Dial-Up Adapter).
-
If you don't see TCP/IP you will
need to install the TCP/IP protocol (if you do see TCP/IP, it is
already installed and you can skip to Configuring the Dial-Up Adapter).
To install the TCP/IP protocol, click Add from the Network
screen, click once on Protocol then once on Add. This should
call up the Select Network Protocol screen.
Click on Microsoft then on TCP/IP
then on OK. This should install the TCP/IP protocol and return you
to the Network screen.
Configuring TCP/IP
-
Now that the Dial-Up Adapter is installed,
you need to configure TCP/IP. From the Network window (the Network
Control Panel, opened by double-clicking on the Network icon in
your Control Panels window), select TCP/IP or TCP/IP -
Dial-Up Adapter (do not choose Dial-Up Adapter) by scrolling
through the window of installed network components (if necessary) and clicking
once on TCP/IP or TCP/IP - Dial-Up Adapter. Click once on
Properties
to bring up the TCP/IP Properties window:
-

-
You will need to enter information in
the IP Address, WINS Configuration, Gateway, and DNS
Configuration portions of the TCP/IP Properties window. To call
up each portion, click on the appropriate tab. Enter the information as
follows:
-
IP Address: Obtain an IP address automatically.
-
WINS Configuration: Disable WINS Resolution
-
Gateway:
-
Enter "130.132.57.1" in New Gateway
box
-
Click Add.
-
DNS Configuration:
-
Click on Enable DNS
-
Enter a one-word name for your computer
(it doesn't matter what) in the Host box, and enter "cis.yale.edu"
in the Domain box.
-
Enter "130.132.1.9" in the DNS Server
Search Order box, then click Add.
-
Add "130.132.1.10" and "130.132.1.11"
similarly.
-
Your TCP/IP protocol should now be configured
properly. Click on the OK at the bottom right of the TCP/IP Properties
window, then click on the OK at the bottom right of the Network
window. At this point you should be asked if you want to restart your system
in order for the changes to take effect. Restart your computer by clicking
on Restart.
Installing Dial-Up Networking
-
Double-click on My Computer. If
you see a Dial-up Networking icon here, then it is already installed,
and you can go directly to the next step. If not, double-click on Control
Panel and continue.
-
Double-click on Add/Remove Programs,
then click once on the Windows Setup tab near the top of the Add/Remove
Programs window. This should bring up the Windows Setup screen,
which you use to install the optional components of Windows 95/98:
-
-
Click once on the Communications
option that should appear in the middle of the Windows Setup window,
then click on the Details box. This should bring up a window that
shows which communication options, if any, you have installed:
-
The option necessary for PPP is Dial-Up
Networking, so select this option by clicking once in the check-box just
to the left of the Dial-Up Networking option, and then click OK.
-
Follow the prompts and insert your Windows
95/98 installation disks/CD if necessary.
-
When Dial-Up Networking has finished installing,
you should be returned to the Add/Remove Programs Properties window.
Click OK. You are now ready to go on to the next step.
Creating a dial-up icon for Yale's PPP server. This
is what you will eventually double-click on to initiate the PPP connection.
-
Double click on Dial-Up Networking
(in My Computer). If this is the first time you have opened Dial-Up
Networking the Make a New Connection screen should appear automatically.
If it does not appear, double-click on the Make a New Connection
icon in the Dial-Up Networking window.
-
If you haven't yet installed your modem,
you should also see the Install New Modem screen. If so, follow
the on-screen instructions, and keep entering the requested information
and clicking Next until you get back to the Make a New Connection
window:
-
-
Enter a name for the connection icon (e.g.
Yale PPP). If your modem has been set up properly, it should already be
selected in the Select a modem window, and you should not have to
click on Configure. Click on Next, and the phone number screen
should appear. Enter the number appropriate for your service:
-
for students, 764-9664
-
for members of the faculty and staff,
764-9632
-
for members of the faculty and staff
at the Medical School, 764-5740
then click on Next. You should
get a "success" screen indicating that your new connection has been successfully
created. Click on Finish.
-
You should now see the new improved Dial-Up
Networking window, which should now include an icon for Yale PPP (or
whatever you called it). Click once on this icon, then select Properties
from the File menu. You should see a window entitled Yale PPP
or whatever it was you called your connection:
Click once on Server Type.
-
Make sure PPP: Windows 95, Windows
NT 3.5, Internet is selected as the Type of Dial-Up Server, and that
Log
on to network, Enable software compression, and TCP/IP
are all checked. You shouldn't have to change the TCP/IP settings.
-
Click OK to return to the Yale
PPP screen, and again on OK to close the Yale PPP window.
Your PPP connection should now be configured properly.
Installing the Dial-Up Network Access Software
-
Insert the Dial-Up Network Access CD into
your CD-ROM drive. Double-click on My Computer, then on the icon
for your CD-ROM. You should see a screen, which shows the contents of the
CD. Double click on the file named "9598.exe". You should see the Welcome
screen.
-
In the Welcome screen, click on
Install
and follow the on-screen instructions. We recommend that you install all
components of the network software package. When the installer has finished
installing the software on your system, it will ask if you want to restart
your machine. Do so.
-
When your machine has finished rebooting,
you should see a number of new windows (Email and Personal Accounts, Internet
Tools, and Information Services). The same programs should now be available
through your Start Menu.
Try out your newly installed PPP connection.
-
You should generally use Dial-Up Networking
to establish the PPP connection before you run any network software. Some
network software may be able to automatically run Dial-Up Networking, however.
-
Double-click on Dial-Up Networking,
then on Yale PPP. Enter your username and password (if they're not
there already) and click on Connect.
-
Once the connection has been established,
you can run your network applications. The easiest way to start them is
to click on the Start Menu (on your Task Bar), then on Programs. You should
see several new items under Programs that were installed by the Dial-Up
Network Access installer, including Email and Personal Accounts (which
contains icons for telnetting to the Pantheon and for using Eudora), Internet
Tools (which contains icons for Netscape, FTP, and several other programs),
and Information Services (which contains icons for Orbis, Nexis/Lexis,
and other online databases). Click on the icon of the service you wish
to use.
-
When you are finished using your network
software, be sure to disconnect: in the "Connected to Yale PPP" window,
click on "disconnect." On some systems, you may need to double-click the
Dial-Up Networking icon on the far right of the Task Bar to bring up the
"Connected to PPP" window.
If you have trouble with the installation
process, and you have access to a networked computer, please take a look
at the Internet Information Center's home page at http://www.yale.edu/iic.
If your question is not addressed there and you continue to experience
problems, then please contact the Internet Information Center at iic@yale.edu
or at 432-5116. You are also welcome to stop by between 8:30 am and 5:00
PM, Mondays to Fridays -- we're located in the Computer Center at 175 Whitney
Ave. The friendly IIC consultants can also help with client packages, or
any other aspects of connecting to the Internet via a modem.
PPP for Windows
NT -- Installation Instructions
System Requirements
An IBM compatible computer with a Pentium
or higher microprocessor.
A CD-ROM drive.
16 megabytes (MB) RAM.
A hard disk with at least 60 megabytes
(MB) of free space (or less for a partial installation).
Windows NT.
A 14400 bps or faster modem. 33600 or
57600 (Kflex) bps preferred.
PPP at Yale
1. In order to use a PPP connection
at Yale, you must have a Yale NetID and password that are registered for
a PPP account. This service is not free. For information on pricing and
how to sign up for a PPP account, please contact User
Accounts in the Yale Computer Center at 175 Whitney Avenue (432-6627).
2. The Dial-Up Network Access Software
is distributed on CD, and can be obtained at the User Accounts office.
If you do not have a CD-ROM drive, you should get last year's installer,
available on floppy disk, from the User Accounts office. You can then download
the newer versions of the network software from our software site: http://www.yale.edu/acs/software.
3. Some of the network will require
additional customization before use. Instructions for customizing Eudora
are included, and are also available online at http://www.yale.edu/iic/use.html.
4. Yale's modems currently support
the Kflex 56K protocol. If you have an X2 56K modem, you will not be able
to get a connection faster than 33600 bps. Yale will be upgrading to the
v.90 protocol later this fall.
Installing PPP for Windows NT
Step 0. Before you
install
0-1. Make
sure
you have installed the Service Pack 3 update.
0-2. You will need to log on to your machine as a member
of
the Administrator group.
0-3. You will need your Windows NT Workstation CD on
hand.
0-4. You will need the Dial-Up Network Access
installation
CD (available at the Computer Center -- 175 Whitney Ave).
Step I. Install a
modem
Note: if you already have the
correct modem installed properly on your computer, you may be able to skip
this step and proceed to Step
II.
I-1. Attach your modem
to your computer, then turn it on.
I-2. Open your Control
Panels by selecting "Control Panel" from "Settings" in the Start Menu.
I-3. Double-click on
the Modems control panel. (NOTE: If you don't already have
a modem installed, Windows NT may skip directly to step I-5A.)
I-4. You should see the
following screen:
If a modem listed in the Modems
Properties window is incorrect, you may remove it by clicking on "Remove".
To add a modem to the list, click "Add" and proceed to step I-5A.
I-5A. Installing a new
modem automatically.
You should see the following screen:
-

-
Click on "Next". Windows NT will
attempt to detect your modem automatically. If it does not find any
new modems, make sure your modem is turned on and connected properly to
your computer, click "Back", and try again. If windows still does not find
a modem, click "Next" and follow the instructions in section I-5B.
If Windows does find a modem, you should see a screen that resembles the
following:
If the modem displayed is incorrect,
click on "Change" and proceed to step I-5B.
If it is correct, click "Next". When the modem has been set up successfully,
click "Finish" and go to step I-6.
I-5B.
Installing a new modem manually.
You should see the following screen:
If you have a disk that came with the
modem, click on "Have Disk", insert the disk, click "OK", select the appropriate
modem, and click on "Next". Select the port(s) you want the modem
installed on, and click Next. When the modem has been set up successfully,
click "Finish" and go to step I-6.
If you don't have a disk, select the
Manufacturer and Model of your modem, then click Next. Select the
port(s) you want the modem installed on, and click Next. When the
modem has been set up successfully, click "Finish" and go to step I-6.
I-6.
Checking the Dialing Properties.
From the Modems Properties control
panel window, click on "Dialing Properties". If you need to dial
a number for an outside line, or if you want to have your software dial
a code to disable call waiting, you can enter that information here.
If you dial in from multiple locations, you can set up multiple configurations
by clicking on the "New" button. If you are installing a modem for
the first time, Windows NT may automatically ask you for this information.
When you have finished, click "OK", then click on "Close" to close the
Modems Properties control panel window. Your modem should now be
successfully installed. "
Step II. Install
the
Remote Access Service
II-1. Open
the
Network control panel and click on the Services tag. You should see
a screen that resembles the following:
II-2. If you see "Remote Access Service" listed, click on
"RAS",
then click on "Properties" and proceed to step II-4.
If you don't see "Remote Access Service" listed, click "Add". You
should see the following screen:
Scroll down if necessary, and select
"Remote Access Service", then click "OK". Windows NT will need to
copy some files from your Windows NT Workstation CD, so insert the CD,
then click on "OK".
II-3. After Windows NT
has copied the files, you should a screen resembling the following:
Select the device you want to use with
Dialup Networking under "RAS Capable Devices" (this should be your modem),
then click "OK".
II-4. You should see
a screen resembling the following:
Click on Network, make sure TCP/IP
is selected (you should un-select IPX and NetBEUI, since these protocols
are not available on the Yale PPP service), then click on "OK". Close
the Remote Access Setup window by clicking on "Continue". Windows
NT may need to copy some files, so be ready to insert your Windows NT CD
if necessary. When the necessary files have been installed, click on "Bindings"
(this will cause Windows NT to revise update its configuration information)
and proceed to step II-5.
II-5.
Configure TCP/IP
While still in the Network control
panel, click on the "Protocol" tag. You should see a list of installed
protocols:
Click once on "TCP/IP Protocol", then
once on "Properties". On the following screen, click on the DNS tag:
Pick a name for your computer and enter
it in the box labeled "Host Name". Enter "cis.yale.edu" in the box
labeled "Domain". In the section labeled "DNS Service Search Order"
click "Add", enter 130.132.1.9, then click on "Add". Repeat this
process to enter 130.132.1.10 and 130.132.1.11. In the section labelled
"Domain Suffix Search Order" click on "Add" to enter "yale.edu" and "its.yale.edu".
Click on "OK" to close the TCP/IP Properties window, then click on "Close"
to close the Network Control panel. You will need to restart your
machine. Once the machine has restarted, the Remote Access Service
should be installed properly"
Step III. Install
the
Yale Network Software
III-1. Quit
all applications, then insert the Dial-Up Network Access CD into your CD-ROM
drive. Double-click on My Computer, then on the icon for your CD-ROM. You
should see a screen, which shows the contents of the CD. Double click on
the file named "NT.exe". You should see the Welcome screen.
III-2. In the Welcome screen, click on Install and
follow the on-screen instructions. We recommend that you install all components
of the network software package. When the installer has finished installing
the software on your system, it will ask if you want to restart your machine.
Do so. (NOTE: you may have to close a few windows to see the restart request
message).
III-3. When your machine has finished rebooting, you should
see a number of new windows (Email and Personal Accounts, Internet Tools,
and Information Services). The same programs should now be available through
your Start Menu.
Step IV. Run Dial-Up Networking
IV-1. Double-click
"My Computer", then double-click "Dial-Up Networking". If you've
never run Dial-Up Networking before, you should get a message saying that
your phone book is empty. Click "OK" and proceed to step
IV-2.
If you already have a phone book entry, skip to step IV-3.
IV-2.
Creating an address book entry.
You should see the following screen:
If you don't see this screen you will
need to enter the following information manually.
Enter "Yale PPP" as the name of the
new phonebook entry, and click "Next". On the following screen, make
sure "I am calling the internet" and "Send my plain text password if that's
the only way to connect" are both checked:
Click "Next". On the following
screen, click "Use Telephony dialing properties", enter 203 as the area
code, and enter the appropriate phone number:
-
Faculty/Staff PPP: 764-9632
-
Medical School Faculty/Staff PPP:
764-5740
-
Student PPP: 764-9664
Click "Next", then click "Finish" to finish
creating an address book entry.
IV-3.
Connecting to Yale PPP
If you just finished step IV-2, or
if you are starting Dial-Up Networking and you already have an address
book entry, you should see the following screen:
To connect to Yale, click "Dial".
You should see the following:
Enter your NetID and password.
IMPORTANT: leave the Domain box blank. If you enter a domain,
you will not be able to connect. Click "Ok". The modem should
dial and connect.
Once the modem has connected you should
see the following screen:
If you wish, you may select the "Close
on dial" option and/or the "Do not display this message again" option.
Click "Ok" to complete your connection to Yale PPP.
Step V. Use your Network Software
Once you have connected to Yale PPP,
you may run any of your network software by selecting the appropriate icon
from "Email & Personal Accounts", "Information Services", or "Internet
Tools" located in your Start Menu. The first time you use your network
software, you may need to enter some configuration information. Instructions
for configuring Eudora are available on-line at http://www.yale.edu/iic/use.html.
Step VI. Disconnect
When you have finished using your network
software and wish to end your PPP session, double-click on the "Dial-Up
Networking" icon in "My Computer", click on "Hang Up", then click on "Yes".
Close Dial-Up Networking by clicking on "Close":
-

Troubleshooting
If you have problems installing or
using Dial-Up Networking, please check the Internet Information Center
home page (at http://www.yale.edu/iic)
for help resources, check out our Frequently Asked Questions pages (at
http://www.yale.edu/iic/trouble/faq-fd.html),
email us at iic@yale.edu, or call us
at 432-5116.
PPP or ARA for
Macintosh -- Installation Instructions
System Requirements
-
A Macintosh with a 68020 or higher processor
(or PowerPC). This means you can't run it on a Mac Plus, SE, Classic, PowerBook
100, or LC.
-
At least 8 megabytes of RAM (though 12
Megs is recommended in general and required to run Netscape).
-
System 7.1.0 or higher.
-
A CD-ROM or floppy disk drive.
-
50 megabytes of free space on your hard
drive for a full installation (less required for a partial installation).
-
A 14400 bps or faster modem. 33600 or
57600 (Kflex) bps preferred.
-
If you are using ARA, you will need the
Apple Remote Access Client software, which can be purchased at the Microcomputer
Sales Center or from other vendors for approximately $50 (note: some
Macintosh computers, primarily PowerBooks and Performas, as well as Mac
OS version 8 software, come bundled with ARA).
PPP/ARA at Yale
In order to use a PPP or an ARA connection at Yale, you must
have a Yale NetID and password that are registered either for a PPP or
an ARA account. This service is not free. For information on pricing
and how to sign up for PPP or ARA, please contact User Accounts in the
Information Technology Services building at 175 Whitney Avenue (432-6627).
The Dial-Up Network Access Software is available on CD or on floppy disks,
and can be obtained at the User Accounts office. Some of the network applications
will require additional customization before use. Instructions for customizing
Eudora Pro are available at http://www.yale.edu/iic/use.html.
Yale's modems currently support the Kflex 56K protocol. If you have an
X2 56K modem, you will not be able to get a connection faster than 33600
bps. Yale will be upgrading to the v.90 protocol in late fall 1998.
Installing PPP or ARA for Macintosh
To install the PPP/ARA network software,
you will have to follow the following steps:
-
Step 0:
Install
Apple Remote Access Client (if applicable)
-
Step 1:
Install
the network software
-
Step 2:
Configure
PPP (if applicable)
-
Step 3:
Configure
the network software
-
Step 4:
Open a PPP
or ARA connection
-
Step 5:
Use your
network software
-
Step 6:
Close your
PPP or ARA connection
We'll go over each step in detail in the
following pages.
Step 0: Install ARA Client (if applicable)
If you will be using ARA, then you
should first install the ARA Client software. Do so now, following the
instructions that come with ARA. You will need the following Yale-specific
information:
-
The ARA phone number, which is 432-5807 (note that this is NOT the PPP
phone number).
-
Take the time to read through the ARA
Client manual so that you're familiar with how ARA works, then continue
with step 1.
Step 1: Install the
network
software
-
Quit any running applications. Insert
the Dial-Up Networking Software CD or the first floppy disk. When the disk
icon appears, double-click it, then double-click the "Yale PPP/ARA Installer"
icon.
-
On the "splash screen", click the Continue
button. We recommend that you do an "Easy Install", though if you only
want to install (or re-install) a particular option you can select "Custom
Install". Select the location in which you want to install the network
software (normally this will just be your hard drive) and click "Install".
You will see a screen that asks permission to quit all other running applications;
click "Continue".
-
You will then see a screen which asks
whether you are installing Yale's PPP or ARA, or PPP from some other Internet
Service Provider (ISP). Select the appropriate option. (Note:
if you select "3rd Party ISP", the installer will install all the network
applications, but will not configure TCP/IP or install any PPP software.)
-
Software will begin installing and you
should see a window indicating the progress of the installation.
If you are installing from disks, you should be ready to insert disks as
needed.
-
When the installation has finished, you
should see a screen asking you to restart your machine. Do so by
clicking "Restart".
-
You should now see a folder on your desktop
called "Dialup Applications". This folder contains aliases to your
new network software. The originals as well as other useful software are
located in a folder on your hard drive called "Yale Dialup Software".
-
You will also see a folder called "Moved
items", which contains any pre-existing network software that the installer
needed to move in order to complete its installation. It's a good
idea to leave it until you've used your new network software enough to
make sure that it's working properly, and that you haven't lost any saved
information (i.e. bookmarks, old email, etc.). Once you're satisfied
that everything is working properly, you can delete the "Moved items" folder.
-
If you're using PPP, continue with Step
2.
-
If you're using ARA, skip to Step
3.
Step 2:
Configure the PPP
software (if applicable)
-
If you're using PPP, you'll need to do
a little more configuring before it will connect properly. Double-click
on the "Dialup Applications" folder on your desktop, then double-click
on the "FreePPP Setup alias" icon. Next to "Connect to:" select the appropriate
connection (use the on-campus version if you will be dialing in from on-campus).
For the "From:" line you should normally leave it on "local" unless a call
to Yale is a long-distance call (for example, when you're travelling).
-
If you are using an internal modem or
only have a single modem/printer port, you will need to change the port
the computer will check for your modem. You should select the "Modems"
tab on the window. It will list the currently available modems, "Generic
Modem I", "Generic Modem II", and "Generic Modem III." Double-click on
the modem selection you will use, typically "Generic Modem I." This will
bring up the "FreePPP Modem Configuration" window. Next to "Connected to:"
select the appropriate method of connecting to your modem.
-
If you want FreePPP to automatically save
your NetID and password when dialing, select the "Accounts" tab on the
FreePPP Setup window. Double-click the connection type you will be using,
such as "Student PPP". This will open a window allowing you to enter the
username and password which will be used automatically when FreePPP is
dialing.
-
NOTE: If you choose to have your username
and password sent automatically, every time you change your password (via
http://www.yale.edu/password/)
you will need to remember to open up this window and type in your new password.
-
Close the "FreePPP Setup" window and go
to step 3.
Step 3:
Configure the
network
software
Before you can use Eudora (for email),
you will need to do some configuration. Please consult the Eudora
Pro configuration instructions before running Eudora.
Step 4: Open a PPP
or ARA
connection
For PPP customers:
-
To initiate a PPP connection, select "Open PPP Connection" under the Phone
menu at the top right of your screen. Note that you can usually skip
this step by running your network applications and letting them initiate
the connection automatically.
For ARA customers:
-
Follow the instructions in your ARA manual to initiate an ARA connection.
For users of ARA 3.0 and higher, this means opening the "Remote Access"
control panel and clicking on "Connect".
Step 5: Use your
Network
software
Once your PPP or ARA connection has
been established, you can run any of the software contained in the "Dialup
Applications" folder on your Desktop. Click on "Other Network Software"
to find "Email/Personal Accounts", "Internet Tools", "Information Services"
and other useful software.
Step 6: Close your
PPP/ARA
connection
Although Yale doesn't bill by the hour
for your connection time, you will want to still close your PPP/ARA connection
when you're not using it so that 1) your friends can call you by phone
and 2) so that you can free up our resources so that other people can enjoy
the internet as well.
To close your PPP or ARA connection,
first make sure you've quit from any Internet programs that are running.
Then, select "Close PPP Connection" from the Phone menu at the top right
of your screen (for PPP), or select "Disconnect Remote Access" from your
Apple Menu (for ARA).
Getting Help (or, what to do if it doesn't
work)
If you have problems or questions,
and you have access to a working internet connection, check our the troubleshooting
section of our home page: http://www.yale.edu/iic/.
If you don't find the answer to your question there, please contact the
Internet Information Center at iic@yale.edu
or at 432-5116. You are also welcome to stop by between 8:30 am and 5:00
pm, Monday through Friday -- we're located in the Information Technology
Services building at 175 Whitney Avenue.
PC Eudora
Pro 4 Configuration and Use Instructions
Step 0 -- Before you begin
You will need to know the following
information when you configure Eudora:
-
Real Name or Your Name.
As the name implies, this is your real name, as you want it to appear on
outgoing mail.
-
Email Address or Return Address.
This should normally be of the form firstname.lastname@yale.edu, where
you replace "firstname" and "lastname" with your first and last names.
You can check to see if this will work by connecting to http://www.yale.edu/cgi-bin/ph
and looking up your directory record. If you see an "email_to:" line in
your record, then you can use your firstname.lastname@yale.edu address.
If you do not see this line in your record, and you are a current student,
faculty member or staff member at Yale, you can send an email message to
email@yale.edu
requesting that your firstname.lastname alias be set up.
-
Login Name. This should be your
NetID. For example, if your NetID were "xyz12", you would enter "xyz12".
NOTE: if you have a Biomed, Medical
School, or other type of email account, enter your username on that system.
-
Incoming Server or Mail Server
(Incoming) or Mail Host. This should be "netid.mail.yale.edu",
where you replace "netid" with your NetID. For example, if your NetID were
"xyz12", you would enter "xyz12.mail.yale.edu".
NOTE: if you have a Biomed account,
enter "biomed.med.yale.edu", if you have a Medical School email account,
enter "email.med.yale.edu", and if you have some other email account get
in touch with your System Administrator to find out the correct POP mail
settings.
-
We recommend that you connect using the
POP
protocol, rather than the IMAP protocol.
-
Outgoing Server or SMTP Server.
This should be "mail.yale.edu".
NOTE 1: If you are using a non-Yale
ISP (such as AOL, Compuserve, etc.) you will not be able to use "mail.yale.edu".
Check with your ISP to find the address of an SMTP server you can use.
NOTE 2: If you have a Biomed or Medical
School email account, enter "smtp.med.yale.edu".
Step 1 -- Start
Eudora and
begin configuring
To start Eudora, find "Email and Personal
Accounts" under "Programs" in your Start Menu. Click on "Eudora".
The first time you run Eudora, you
should see the New Account Wizard, which walks you through some of the
basic configurations for Eudora. Using the information provided in Step
0, follow the on-screen instructions. Once the wizard has finished,
select "Options" from the "Tools" menu, click the "Incoming Mail" icon
in the "Category" column at the left, then proceed with Step
2.
If you don't see the wizard, or if
you want to change previously existing settings, select "Options" from
the "Tools" menu, then click the "Getting Started" icon in the "Category"
column at the left. Using the information provided in Step
0, enter the appropriate settings. Then click on the "Checking Mail"
icon, enter the settings for "Mail Server" and "Login Name", and proceed
to Step 2.
Step 2 -- Further Configurations
There are several more things you will
need to configure before Eudora is ready to use. How you configure Eudora
depends primarily on from where and from how many machines you check your
mail. We have a set of standard configurations; if you don't fit any of
the descriptions below, email us at iic@yale.edu
and we'll help you figure out what your settings should be.
NOTE: to use the Kerberos
authentication style, you must have a Pantheon account. Also, you must
install the a version of Eudora that includes the necessary Keberos software.
The most recent version of Eudora available at http://www.yale.edu/acs/software/
and the version that comes with 1998 of the Dial-Up Networking software
both include the necessary software. If you do not have one of these versions,
or if you have a non-Pantheon email account, you will have to use the Passwords
authentication style.
Incoming Mail (click on the "Incoming
Mail" icon)
-
Configuration I: using Eudora from ONE
machine
-
Server configuration: POP
-
Leave mail on server -- unchecked
-
Delete from server after -- unchecked
-
Delete from server when emptied from Trash
-- checked
-
Authentication style -- Kerberos
-
Configuration II: using Eudora from TWO
or more machines
You should pick one machine, the
one you use most often, as your "Master" machine; all others should be
"Slave" machines. The configurations below will ensure that the "Master"
machine will always have a complete copy of all your mail. The "Slave"
machine(s) should normally also have a complete copy unless you don't use
it/them to check mail very often.
-
Eudora configuration on the "Master" machine
-
Server configuration: POP
-
Leave mail on server -- checked
-
Delete mail from server after 7 days --
checked
-
Delete from server when emptied from Trash
-- checked
-
Authentication style -- Kerberos
-
Eudora configuration on the "Slave" machine
-
Server configuration: POP
-
Leave mail on server -- checked
-
Delete mail from server after -- unchecked
-
Delete from server when emptied from Trash
-- unchecked
-
Authentication style -- Kerberos
-
Configuration III -- using Eudora on ONE
machine, using Pine (or another non-POP email program) from a different
machine
-
Set Eudora to use the same settings as
the Master machine in Configuration II above.
Sending Mail (click on the "Sending
Mail" icon)
-
For the "Domain to add to unqualified
addresses":
-
all accounts: enter "yale.edu"
-
Immediate send -- checked for Ethernetted
machines, unchecked for PPP/Dial-up machines
-
Send on check -- checked
Kerberos (scroll down, then click
on the "Kerberos" icon)
-
Kerberos POP3 port: 1110
-
Realm: NET.YALE.EDU
-
Service name: kpop
-
Service format: %1.pantheon-po@%3
Miscellaneous (scroll down, then
click on the "Miscellaneous" icon)
-
Empty Trash on Exit -- checked
-
all others -- leave as is
Click "Ok" to close the "Options" window.
Eudora should now be configured correctly. Note that the settings above
are recommended settings and unless you really know what you're doing you
shouldn't change them.
Step 3 -- Using Eudora Pro
If you have questions about using Eudora
Pro, try selecting "Topics" from the Help menu. Click on the "Contents"
tab, then double-click on "How To". You should then see a list of basic
topics; just about everything you need to know is available here. If you
don't find what you're looking for, try clicking on "Index" for an alphabetical
list of topics, or on "Find" to search for your topic.
Special note for "Slave" machines:
Normally Eudora keeps a copy of all
outgoing mail. However, a message sent from the "Slave" machine will not
automatically appear on the "Master" machine. If you want a copy of the
outgoing mail to be automatically sent to you so you can save it on the
"Master" machine, you will need to create Stationery that contains your
email address on the "BCC:" line. For details on how to create Stationery,
see Eudora's Help menu (look under Topics -- Contents -- How To -- Create
Messages).
Mac
Eudora Pro 4 Configuration and Use Instructions
Step 0 -- Before you begin
You will need to know the following
information when you configure Eudora:
-
Real Name or Your Name.
As the name implies, this is your real name, as you want it to appear on
outgoing mail.
-
Email Address or Return Address.
This should normally be of the form firstname.lastname@yale.edu, where
you replace "firstname" and "lastname" with your first and last names.
You can check to see if this will work by connecting to http://www.yale.edu/cgi-bin/ph
and looking up your directory record. If you see an "email_to:" line in
your record, then you can use your firstname.lastname@yale.edu address.
If you do not see this line in your record, and you are a current student,
faculty member or staff member at Yale, you can send an email message to
email@yale.edu
requesting that your firstname.lastname alias be set up.
-
Login Name. This should be your
NetID. For example, if your NetID were "xyz12", you would enter "xyz12".
NOTE: if you have a Biomed, Medical
School, or other type of email account, enter your username on that system.
-
Incoming Server or Mail Server
(Incoming) or Mail Host. This should be "netid.mail.yale.edu",
where you replace "netid" with your NetID. For example, if your NetID were
"xyz12", you would enter "xyz12.mail.yale.edu".
NOTE: if you have a Biomed account,
enter "biomed.med.yale.edu", if you have a Medical School email account,
enter "email.med.yale.edu", and if you have some other email account get
in touch with your System Administrator to find out the correct POP mail
settings.
-
We recommend that you connect using the
POP
protocol, rather than the IMAP protocol.
-
Outgoing Server or SMTP Server.
This should be "mail.yale.edu".
NOTE 1: If you are using a non-Yale
ISP (such as AOL, Compuserve, etc.) you will not be able to use "mail.yale.edu".
Check with your ISP to find the address of an SMTP server you can use.
NOTE 2: If you have a Biomed or Medical
School email account, enter "smtp.med.yale.edu".
Step 1 -- Start Eudora and begin configuring
To start Eudora, double-click on the
"Eudora Pro" Icon. If you installed Eudora from the Dial-Up Networking
CD, you can find this icon by double-clicking on the "Dialup Applications"
folder on your desktop. Otherwise, find the "Email and Personal Accounts"
folder on your hard drive, and double-click on "Eudora Pro".
The first time you run Eudora, you
should automatically see the Settings window. If you don't see this window,
or if you want to change pre-existing settings, select "Settings" from
the "Special" menu, then click on "Getting Started".
Getting Started (click on the
"Getting Started" icon)
-
Using the information provided in Step
0, enter the appropriate configurations for Real name, User
name, Mail Host, and Return address. Be sure that Offline
is NOT checked.
Hosts (click on the "Hosts" icon)
-
Leave Mail as it appears.
-
Using the information provided in Step
0, enter the appropriate configuration for SMTP.
-
For Directory Services enter "directory.yale.edu".
-
For Finger enter "pantheon.yale.edu".
Step 2 -- Further Configurations
There are several more things you will
need to configure before Eudora is ready to use. How you configure Eudora
depends primarily on from where and from how many machines you check your
mail. We have a set of standard configurations; if you don't fit any of
the descriptions below, email us at iic@yale.edu
and we'll help you figure out what your settings should be.
NOTE: to use the Kerberos
authentication style, you must have a Pantheon account. Also, you must
install the a version of Eudora that includes the necessary Keberos software.
The most recent version of Eudora available at http://www.yale.edu/acs/software
and the version that comes with 1998 of the Dial-Up Networking software
both include the necessary software. If you do not have one of these versions,
or if you have a non-Pantheon email account, you will have to use the Passwords
authentication style.
Checking Mail (click on the "Checking
Mail" icon)
-
Configuration I: using Eudora from ONE
machine
-
Leave on server for -- unchecked
-
Delete from server when emptied from Trash
-- checked
-
Authentication -- Kerberos
-
all other settings: leave as they are
-
Configuration II: using Eudora from TWO
or more machines
You should pick one machine, the
one you use most often, as your "Master" machine; all others should be
"Slave" machines. The configurations below will ensure that the "Master"
machine will always have a complete copy of all your mail. The "Slave"
machine(s) should normally also have a complete copy unless you don't use
it/them to check mail very often.
-
Eudora configuration on the "Master" machine
-
Leave on server for 7 days -- checked
-
Delete from server when emptied from Trash
-- checked
-
Authentication -- Kerberos
-
all other settings: leave as they are
-
Eudora configuration on the "Slave" machine
-
Leave on server -- checked, nothing in
the "days" box
-
Delete from server when emptied from Trash
-- unchecked
-
Authentication -- Kerberos
-
Configuration III -- using Eudora on ONE
machine, using Pine (or another non-POP email program) from a different
machine
-
Set Eudora to use the same settings as
the Master machine in Configuration II above.
Sending Mail (click on the "Sending
Mail" icon)
-
For the "Domain to add to unqualified
addresses":
-
all accounts: enter "yale.edu"
-
Immediate send -- checked for Ethernetted
machines, unchecked for PPP/Dial-up machines
-
Send on check -- checked
-
all other options leave as they are
Miscellaneous (scroll down, then
click on the "Miscellaneous" icon)
-
Empty Trash on Quit -- checked
-
all others -- leave as they are
Kerberos (scroll down, then click
on the "Kerberos" icon)
-
Kerberos POP3 port: 1110
-
Realm: NET.YALE.EDU
-
Service name: kpop
-
Service format: ^0.pantheon-po@^2
-
Click on "OK" to close the Settings window.
Eudora should now be configured correctly. Note that the settings above
are recommended settings and unless you really know what you're doing you
shouldn't change them.
Step 3 -- Using Eudora Pro
If you have questions about using Eudora
Pro, try perusing the topics available under the Help menu. If you don't
find what you're looking for there, feel free to contact the Internet
Information Center.
Special note for "Slave" machines:
Normally Eudora keeps a copy of all
outgoing mail. However, a message sent from the "Slave" machine will not
automatically appear on the "Master" machine. If you want a copy of the
outgoing mail to be automatically sent to you so you can save it on the
"Master" machine, you will need to create Stationery that contains your
email address on the "BCC:" line. For details on how to create Stationery,
see Eudora's Help menu.
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