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In case of emergency, take the following steps:
Contact MEDEX to inform them of your emergency. Mention account name "Yale." MEDEX will assist, monitor and coordinate your situation until it has been resolved or you are no longer in danger (call collect 1-410-453-6330 or refer to the local numbers on the back of the MEDEX card given to you at Yale).
To inform university officials of your situation, particularly during off-business hours in New Haven, call the University 24-hour security office (203-785-5555).
Notify the the Light Fellowship! light.fellowship@yale.edu / (203-432-8675).
For medical emergencies, notify University Health Services (203-432-0123) and/or your personal health care provider as they may have important information about your health history and needs.
Contact the nearest U.S. Consular service or U.S. Embassy. The U.S. Department of State offers an emergency phone number (202-647-5225) and maintains a crisis section on their Web site.
Contact the Light Fellowship office with any problems or concerns
Although we're now half-way around the world, we're still here to help you. Email us at light.fellowship@yale.edu.
Take steps to be safe:
Stay informed about events in your host country and around the world. Periodically check out the US Department of State Consular Information Sheets and Travel Warnings. Read local newspapers as well as the pre-departure materials provided by the host program or university.
Make certain you know what safety and emergency protocols your study abroad program currently has in place.
Have your parents read “Advice for Parents: Frequently Asked Questions” by William Hoffa, Academic Consultants International.
Keep a low profile while living and traveling abroad – try not to be conspicuous in their dress, speech, or behavior.
Avoid crowds, protests, or other potentially volatile situations. It is also a good idea to avoid places (restaurants, clubs) where Americans are known to congregate.
When traveling, you should always make certain the program, foreign university international student office, host family, and family back home know where you are going and when you are expected to return. You should provide these persons with an itinerary as well as emergency contact information. If possible, you should rent or buy a global (GSM) cell phone while abroad so family can reach you, and you can more easily call home (no need to have local calling cards, coins, etc.).
You should carry the following phone numbers and email addresses with them at all times:
Family at home and work
Study abroad program resident director or foreign university international student office (if applicable)
U.S. Embassy and/or local Consulate in any country they visit
Travel agent
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