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Human Resources | Yale University

Frequently Asked Questions

General Information Show all answers | Hide all answers

What is My Pay and Info?

My Pay and Info is the latest online tool to be introduced on the University portal. Instructions are posted online on the University portal to enable you to:

  • Access payslips online
  • View and manage pay and tax information online
  • Update personal information
  • Split pay into multiple accounts using the direct deposit feature

As a result of its online functionality, My Pay and Info eliminates the need for paper payslips for those who receive their pay via direct deposit.

Please note: Service and Maintenance employees and Yale police will continue to receive paper payslips due to their limited access to computer kiosks.

Why has the University decided to eliminate paper payslips when My Pay and Info launches?

As a result of the online capabilities that My Pay and Info provides, the University is encouraging you to support sustainability initiatives by going paperless. The University, however, also realizes that you have preferences for receiving and viewing your payroll information. Therefore, the application is flexible to provide you the option to print your payslip using My Pay and Info, or request to continue receiving paper payslips after your first online payslip is posted to My Pay and Info.

Who should I contact if I have questions about My Pay and Info?

For questions about My Pay and Info, please contact the Employee Service Center at 203-432-5552 or employee.services@yale.edu.

Can casuals use My Pay and Info?

Yes. Casuals can use My Pay and Info. To access My Pay and Info you will need your NetId and Password. To obtain help with your NetID please contact the ITS Help Desk at 203-432-9000.

Is My Pay and Info available for Faculty and Postdoctoral Associates? How about new employees?

Yes. My Pay and Info is available for all Yale faculty (and postdoctoral associates), staff and students who are paid through the Oracle system. To access My Pay and Info you will need your NetId and Password. To obtain help with your NetID please contact the ITS Help Desk at 203-432-9000.

When can I log on and make changes?

You can access My Pay and Info now.

Can I still walk to HR and have them help me fill out the information?

We encourage you to use My Pay and Info. If you need support, you can contact the Employee Service Center at 203–432–2552 for assistance, but you are always welcome to visit us at 221 Whitney Avenue.

Will I be able to access this at home?

Yes, you can access My Pay and Info from home. You will not need VPN to access My Pay and Info from home.

Will any address format be accepted or do we need to use the standard naming conventions?

Please follow the data entry standards set forth in the Directory guide. Below are links as a helpful guide:

Where is the update button?

All action navigation buttons are located on the right–hand side of the screen.

Will the payday change?

No. All paydays will remain the same.

How close to your payday can you make changes so that your changes are effective?

View the payroll calendar at http://www.yale.edu/finance/controller/payroll/payschedule.html.. If you make changes prior to a specific "payroll process date and time," then the changes will become effective in that payroll.

Payslips Show all answers | Hide all answers

When can I see my payslip online?

Please refer to the table below to see when your first online payslip will be available.

If you are paid:

Date of First Online Payslip:

Monthly

June 30

Semi-Monthly

June 30

Weekly

June 17

When will I be able to view my payslip online in relation to my pay date?

You will be able to view your payslip in My Pay and Info on your pay date.

How often can I make changes in My Pay and Info, and how often can I change how I want to receive my payslip?

Changes to your personal information in the “Basic Details” section are limited to one (1) update per day. After making one change, you will not be able to make any other changes on that day and only a future dated change can be made. Once a future dated change is made, a “View Future Changes” button will appear. Aside from the “Basic Details” section, you can make unlimited changes in other areas of the application. The last change entered before the payroll processes will be reflected on your payslip.

How will paper payslips be distributed for Police and Service & Maintenance employees, or for any other employee who opts to continue receiving a paper payslip?

This process has not changed. You will receive your paper payslip in the same manner as it is currently delivered to you.

I want to continue receiving paper payslips—what should I do?

After you receive your first online payslip, you can request to continue receiving your paper payslip. By logging into My Pay and Info on the Yale Portal and selecting the Direct Deposit tab, you can opt to once again receive paper payslips by selecting “Yes” in the Print Payslip column on the account that lists the amount as “remaining pay”. The “remaining pay” determines whether or not you will receive a paper payslip. If it says “yes” for the remaining pay account then you will receive a paper payslip. Once you elect to receive paper again, delivery of a paper payslip to you will resume the next pay cycle. If it says “no” for the remaining pay account, then you will not receive a paper payslip. Either way, you can view and print your payslip online.

Will I be able to print my payslip using My Pay and Info? Will I be able to print my payslip, even if a paper payslip is automatically delivered to me?

Yes, you will be able to print your payslip through My Pay and Info. At least one year of previous payslips will be available online. Please use discretion when printing to a shared printer.

As a Service & Maintenance employee (or a member of the Yale police) who is scheduled to continue receiving a paper payslip will I be able to "opt out" of receiving paper payslips and go paperless?

Yes, employees will be able to “opt out” of receiving paper payslips and go paperless. By logging into My Pay and Info on the Yale Portal and selecting the Direct Deposit tab, you can opt to receive your payslip online by selecting “No” in the Print Payslip column on the account that lists the amount as “remaining pay”. The “remaining pay” determines whether or not you will receive a paper payslip. If it says “No” for the remaining pay account then you will not receive a paper payslip. No matter what preference you choose, you can always view your payslip online.

Can I download my payslip into Quicken?

The payslips are pdf documents and can not be loaded into a product like Quicken.

Can I periodically print my payslip?

Yes. You can print your payslip from the Payslip tab in the My Pay and Info application. Please use discretion when printing to a shared printer.

If I want to continue receiving a printed payslip, do I have to print it out each pay period?

If you want to continue receiving a printed payslip, you can set the Print Payslip button to Yes on the Remaining Pay line in the Direct Deposit tab and you will receive a printed payslip in the same manner as you previously did.

Will the printed payslip be defaulted to not print?

For most employees the default is set to not print. You can change this setting, if you would like a printed payslip to be delivered to your work location.

Will those individuals on voluntary layoff still receive a payslip?

Individuals in layoff status will receive their payslip via U.S. mail.

Can Paid Time Off (PTO) be viewed on the payslip?

No. PTO cannot be viewed on your payslip. You will need to access My Time to view your PTO.

Direct Deposits Show all answers | Hide all answers

What are the benefits of utilizing My Pay and Info direct deposit online?

Direct deposit will enable you to:

  • Receive your pay in your bank account faster
  • Split your pay into as many as five (5) direct deposit accounts by percentage or flat amount

Why don’t I see my Northeast Alliance Federal Credit Union deduction in the direct deposit section? Do I need to add my credit union payroll deduction as a direct deposit?

If you already have a payroll deduction going to Northeast Alliance Federal Credit Union, please do not add it as a direct deposit; it will continue to be a payroll deduction. At a future date it will be converted to direct deposit; no action is required on your part. You will continue to see the credit union payroll deduction on your payslip tab.

I am on salary continuation and have direct deposit. Will I still receive statements at home? If not, what do I have to do?

People on salary continuation (i.e., dismissal payments) still have access to My Pay and Info. When their salary continuation ends, they will no longer have access to the system. The Human Resource transaction center changes the payment delivery method to U.S. mail when salary continuation starts and arranges for the payslip to print. Employees on salary continuation can still receive direct deposit, and Yale will mail their paper payslips to the employees’ home address.

What do the direct deposit priorities mean?

Priority 1 is the first amount that will come out of your paycheck and be deposited into the first account. Any remaining pay will be distributed among the lower priorities. Your “remaining pay” account will always be your lowest priority. If you wish to have money deposited into each account every month and you do not assign amounts/percentages that are higher than your actual net pay, then the priorities do not matter. For example:

Employee’s Net Pay: $1,000

  • Priority 1: 100 dollars (monetary amount)
  • Priority 2: 10 percent (of total net pay)
  • Priority 3: remaining pay

In the above example, $100 will be deducted from your pay and deposited into the first account. Then 10% of your total net pay ($100) will be deposited into your second account. The remaining pay ($800) will be deposited into the third account.

*Note: If you switch the priority of 1 and 2, the pay would still be distributed the same ($100 into each account and remaining pay in the 3rd account).

Examples where priorities DO matter:

Employee’s Net Pay: $1,000

  • Priority 1: 800 dollars (monetary amount)
  • Priority 2: 20 percent (of total net pay)
  • Priority 3: Remaining Pay

In the above example, $800 will be deposited into the first account and 20% of your total net pay ($200) will be deposited into your second account. Since $800 + $200 = $1,000. There is nothing left over to be deposited into the third account.

Employee’s Net Pay: $1,000

  • Priority 1: 900 dollars (monetary amount)
  • Priority 2: 20 percent (of total net pay)
  • Priority 3: Remaining Pay

In the above example, $900 will be deposited into the first account and 20% of your total net pay ($200) would be deposited into your second account. However, since the employee’s net pay is only $1,000 and priority 1 is depositing $900 into the first account, there is only $100 left over to be deposited into the second account, and no remaining pay to be deposited into the third account.

What’s the effective date of a direct deposit change?

Direct deposit changes will be effective in the next payroll that processes after you’ve made a change. Visit the Payroll website at http://www.yale.edu/finance/controller/payroll/payschedule.htmlPayroll website to see when each payroll processes.

If I currently have direct deposit, do I need to do anything to continue using it?

If you currently have direct deposit, you do not need to do anything if you wish to continue using direct deposit.

Will iExpense reimbursements happen automatically to my remaining pay?

Yes. iExpense reimbursements will be directed to your ‘Remaining Pay’ account.

Banking Information Show all answers | Hide all answers

Is the Transit Code the same as the Routing Number?

Yes. The Transit Code is the same as the Routing Number. You can obtain your bank's Transit Code from their website, your checkbook or savings passbook, or you can contact the bank to request this information.

What do I enter for account holder name if it is a joint account?

We suggest you input your name. The system requires this field.

Payroll Deductions Show all answers | Hide all answers

Will my deductions remain the same as they are today?

Yes, your deductions will remain the same as they are today. There is no change to your deductions unless you initiate one (i.e., enroll or disenroll in parking).

Can you make changes to your deductions ($50 to Retirement for example)?

Changes to your payroll deductions (like an increase or decrease to your Retirement savings) can be made through My Benefits.

Is it possible to see a detailed breakdown of my payroll deductions?

The Payslip tab will show you a detailed breakdown of your payroll deductions, just as you see it now on the printed payslip.

Tax Information Show all answers | Hide all answers

Will I be able to go in and print out how many taxes are taken out?

Yes. Click on the Tax tab and then use the printer icon or File Print from the menu and it will print to your designated printer. Please use discretion when printing to a shared printer.

If there is nothing to change on the tax forms, do I need to do anything?

If you have no changes to make, there is nothing further to do. We ask that you confirm your personal information to be sure it is up–to–date.

Do I have to print out and submit the state tax form?

Yes. There are instructions online, in the tip message above the “State Tax Form” link with submission instructions.

When you bring up a tax form, is your existing information already on there?

The state tax form is blank. The federal taxes are entered online and will display your current elections.

Does the I–9 process change?

The I–9 process remains in force and does not change. New employees are required to complete the I–9 form within 3 days of employment.

Is there anyone to contact for help in filling out the W–4 Form?

There are IRS instructions you can reference. Yale cannot offer advice to its employees on how to fill out a W–4 Form.

Why is the state W–4 Form not electronic like the federal form is?

There is currently no functionality in place to create electronic W–4 Forms for all states in which Yale employees live.

If I change my address in My Pay and Info does that change it on my tax form (W–2)?

Yes. Address changes in My Pay and Info will update your W–2 form.

New Hires, Casuals, Retirees and Students Show all answers | Hide all answers

As a student employee, will I be able to use My Pay and Info to enroll in direct deposit?

Yes, student employees who are paid by Yale have access to the direct deposit features on My Pay and Info. To access My Pay and Info, you will need your NetID and password. To obtain help with your NetID, please contact the ITS Help Desk at 203-432-9000.

I am a student employee. Will I have access to My Pay and Info?

Yes, student employees will have access to My Pay and Info. They will be able to manage their tax information and direct deposit information, as well as view their payslips online, with the exception of updating their personal information. Students must use BANNER to make any changes to their personal information. To access My Pay and Info, you will need your NetID and password. To obtain help with your NetID, please contact the ITS Help Desk at 203-432-9000.

I am a retiree. How does My Pay and Info affect me?

Retirees will not see their information in My Pay and Info, unless they are working at Yale as a casual employee.

I am retiring soon, how does this affect me? How will I get my pay?

Retirees receive their pay through Northern Trust since they are not paid through Yale. Once retired, there will be no payslips for retirees to see via My Pay and Info, unless they work as casual employees or are rehired by Yale. Retirees working casually will have access to My Pay and Info to see their casual payslips.

How will information about My Pay and Info be communicated to new hires after June 16th?

New hires will be provided information about My Pay and Info during New Employee Orientation.

Can casual employees use My Pay and Info?

Yes, casual employees can use My Pay and Info. To access My Pay and Info, you will need your NetID and password. To obtain help with your NetID, please contact the ITS Help Desk at 203-432-9000.

Race and Ethnicity Show all answers | Hide all answers

Why am I asked for my race and ethnicity information?

As an institution that receives federal funding, Yale provides information to the federal government detailing the racial and ethnic make-up of its employee population. What you indicate as your race and ethnicity enables Yale to communicate to you about opportunities and events that might be of special interest. For example, employees who indicate that they are Hispanic or Latino will be added to the mailing list of the Yale Latino Networking Group.

Why is there a separate question asking if you are Hispanic or Latino?

The US Department of Education requires that we collect the race/ethnicity information in this new 2–question format. The question format is taken directly from the Federal government reporting requirements specifications.

None of the choices that are listed in the Race field apply to me, what should I do?

Please use the definitions at the bottom of the page and select the group(s) that most closely resembles your Race and Ethnicity.

Why is my Race incorrect in the system?

We are always seeking to attain the most current, accurate information. The reviewing and/or updating of your personal information is very much appreciated, as it helps to remove misinformation from the system and improve the quality of our data.

Am I required to select a Race?

No, you are not required to select a Race.

How do I update my Race in My Pay and Info?

For instructions on how to update your Race in My Pay and Info, click here.