FOCUS: Feedback and Ongoing Coaching for University Success
FOCUS is Yale's annual performance review process for staff. It follows a specific Performance Management Cycle. New 2008 enhancements, based on feedback from a variety of key stakeholders as well as senior leadership, include:
- A simplified performance appraisal form with 4 ratings
- A detailed, year-long timeline
- A performance management process guide for supervisors and employees
- An updated University-wide employee policy
- A goal-setting e-learning tool
The performance management cycle includes feedback and ongoing coaching, which benefits individuals, departments, and the University in a variety of ways by:
- Improving communication between supervisors and employees
- Facilitating the development of clear expectations and performance standards
- Providing feedback to staff about how they have performed
- Focusing employees on their development efforts
These benefits lead to a deepened commitment from staff to organizational goals and are an excellent way for employees to feel better about their jobs and careers. Getting FOCUSed helps individuals meet their own performance and department goals more effectively.
