Generic Job Description
Library Service Assistant III
Grade C
Representative Duties:
- Provides information
and assistance to patrons, staff and other library units. Identifies,
locates and assembles material requested. Answers questions on use and
restrictions of materials. Composes correspondence answering reference
questions. Performs a variety of public services and technical services
functions.
- Searches and verifies bibliographic data with incomplete information
or source material in catalogs, reference sources, files and databases.
Corrects or recommends corrections in data files.
- Instructs, provides work direction or revises the work of other
staff. May assists in the coordination and distribution of work.
- Determines and assigns library privileges to visitors.
- Completes and processes interlibrary loan requests.
- Monitors expenditures, reconciles statements and maintains records.
- Arranges, describes and prepares finding aids for collection.
- Mounts, labels, catalogs, slides and photographs. Assists in preparation
of exhibits.
- Oversees a library during evening and weekends.
- Performs clerical functions incidental to library activities.
Family: Library
Job Code: 968 Date: 2/89
The job duties listed
above are representative and characteristic of the duties required and
the level of the work performed in the job title. The duties will vary
from incumbent to incumbent in the job title.
Yale
University Clerical and Technical Job Description
Job: 968 Library Service Assistant III Grade C
Required Knowledge:
General knowledge, high school level; detailed but narrow knowledge in
one or several work-related areas; general acquaintance with broader field
of knowledge.
Limited acquaintance with business, accounting, or commercial procedures.
Limited knowledge of University organizational policies and procedures
generally; detailed knowledge of a narrow area of University rules and
procedures.
Required Skills:
Extracts and compiles a narrow range of data from written sources, from
individuals by asking set questions, or from one or several given data
bases; coding based on prescribed simple standards.
Extensive routine and non-routine use of a major library catalog or reference
database.
Files already labeled material using a straightforward alphabetical, numerical
or chronological system.
Understands more complicated written instructions, memoranda, policy statements.
Writes simple internal memoranda, fills out complex forms.
Regular, skilled use of more complex machines, including word processors
or personal computers.
Office and Administrative
Skills:
Keyboards letters, memos, and other moderately complex material.
Enters and retrieves data form semi-finished sources documents on a personal
computer, requiring both some interpretation of the source document and
a basic understanding of software parameters.
Schedules and coordinates appointments.
Screens and refers callers and visitors to the appropriate individual.
Experience, Education
and Formal Training:
Four years of related work experience, two of them in the same job family
at the next lower level, and a high school level education; or two years
of related work experience and an Associate degree; or an equivalent combination
of experience and education.
Complexity and Organization:
Limited variety of job tasks requiring coordinating steps/procedures.
Often coordinates or organizes the work of others.
Interpersonal Relations:
Ongoing involvement outside immediate unit.
Offers or obtains specialized information and provides assistance on general
matters.
Understands and evaluates what is being said and responds with complex
answers that may take time to give.
Supervisory Guidelines:
Work is subject to general review on an occasional basis.
Incumbent plans and schedules own work and/or work of others based on
the understanding of broadly defined objectives and priorities, supervisor
reviews work after completion.
Instruction provided only in new situations, methods and procedures that
are not clearly related to existing tasks and duties.
Independent Judgment:
Established procedures/policies govern many work situations.
Regular exercise of independent judgment or initiative.
Problems solved by choosing solutions from among several alternatives
that are not necessarily governed by established procedures..
Leadership Responsibility:
Occasionally provides work guidance or orientation for non-routine procedures/policies.
Often distributes and monitors work.
Impact and Consequence
of Error:
Work affects both outside the work unit and outside the University.
Errors are somewhat difficult to recognize and correct and can cause harm
or financial loss to individuals, departments, and the University or to
other individuals and groups.
Working Conditions:
Slight possibility of safety risks.
Occasional conflicting demands, time, pressures, deadlines or emergencies.
Regular sustained concentration.
Some physical effort or dexterity.
