Generic Job Description
Computer Operator
Grade C
Representative Duties:
- Operates,
monitors, and controls computer and related equipment.
- Interacts with computer and operating systems during all stages
of data processing. Initiates appropriate actions and responses.
- Monitors production activities according to established schedules,
priorities, special instructions, and resource availability.
- Identifies and reports hardware and software malfunctions. Initiates
corrective action or assists with diagnosis and correction of malfunction.
- Maintains computer and related equipment.
- Transports input and output data.
- Performs additional functions incidental to computer operation activities.
Family: Data Processing
Job Code: 550 Date: 2/89
The job duties listed
above are representative and characteristic of the duties required and
the level of the work performed in the job title. The duties will vary
from incumbent to incumbent in the job title.
Yale
University Clerical and Technical Job Description
Job: 550 Computer Operator Grade C
Required Knowledge:
General knowledge, high school level; detailed but narrow knowledge in
one or several work-related areas; general acquaintance with a broader
field of knowledge.
Limited acquaintance with business, accounting, or commercial procedures.
Limited knowledge of University organizational policies and procedures
generally; detailed knowledge of a narrow area of University rules and
procedures.
Required Skills:
Copies data from standard or easily understandable formats.
Files already labeled material using a straightforward alphabetical or
chronological system.
Understands more complicated written instructions, memoranda, policy statements,
etc.
Writes short informal notes, fills out simple forms.
Regular, skilled use of more complex machines; responsibility for troubleshooting
and maintenance necessary to ensure consistent operation at a high quality
level; and/or sophisticated manipulation of a database.
Office and Administrative
Skills:
Keyboards forms, labels, and other simple material.
Enters and retrieves data from semi-finished source documents on a personal
computer, requiring both some interpretation of the source document and
a basic understanding of software parameters.
Schedules and coordinates appointments.
Advises, screens, and refers callers and visitors.
Experience, Education
and Formal Training:
Four years of related work experience, two of them in the same job family
at the next lower level, and a high school level education; or two years
of related work experience and an Associate degree; or an equivalent combination
of experience and education.
Complexity and Organization:
Limited variety of job tasks requiring coordinated steps/procedures.
Occasionally coordinates or organizes the work of others.
Interpersonal Relations:
Ongoing involvement outside immediate work unit.
Offers or obtains specialized information and provides assistance on general
matters.
Understands and conveys more complex messages and instructions and takes
action accordingly.
Supervisory Guidelines:
Work is subject to general review on an occasional basis.
Incumbent plans and schedules own work and/or work of others based on
the understanding of broadly defined objectives and priorities, supervisor
reviews work after completion.
Instruction provided only in new situations, methods, procedures that
are not clearly related to existing tasks and duties.
Independent Judgment:
Established procedures/policies govern most work situations.
Occasional exercise of independent judgment or initiative.
Problems solved by using established procedures.
Leadership Responsibility:
Occasionally provides general orientation to routine procedures/policies.
Sometimes distributes and monitors work.
Impact and Consequence
of Error:
Work affects both outside the work unit and outside the University.
Errors are somewhat difficult to recognize and correct and can cause harm
or financial loss to individuals, departments, and the University or to
other individuals and groups.
Working Conditions:
Slight possibility of safety risks.
Occasional conflicting demands, time pressures, deadlines or emergencies.
Regular sustained concentration.
Considerable physical effort or a high degree of fine finger or hand dexterity.
