C&T Generic Job Description
Mail Assistant
GRADE A
Representative
Duties:
- Receives and sorts incoming and outgoing mail and packages.
- Delivers and picks up mail and packages at specified locations.
- Weighs, stamps, and makes proper arrangements for outgoing mail, packages and items requiring special handling.
- Operates mail processing machines.
- Maintains logs of postage charges, receipt forms, and other records.
- Provides information related to mail options.
- May maintain inventory of supplies.
- Performs clerical
functions incidental to mail activities
Family: Service
Job Code: 658 Date: 2/89
The job duties listed above are representative and characteristic of the duties required and the level of the work performed in the job title. The duties will vary from incumbent to incumbent in the job title.
Yale University Clerical and Technical Job Description
Job: 658 Mail Assistant Grade A
Required Knowledge:
- General knowledge, high school level.
- Limited acquaintance with University organization policies and procedures.
Required Skills:
- Understands short notes, basic written instructions, and forms.
- Writes short informal notes, fills out simple forms.
- Occasional use of more complex machines, such as words processors or personal computers.
Office and Administrative Skills:
- Keyboards forms, labels, and other simple material.
- Schedules appointments in allotted times.
- Refers callers and visitors to the appropriate individual.
Experience, Education and Formal Training:
- Little or no work experience and a high school level education, or an equivalent combination of experience and education.
Complexity and Organization:
- Limited variety of job tasks composed of routine steps/procedures.
Interpersonal Relations:
- Ongoing involvement outside of immediate unit.
- Offers or obtains basic information or provides assistance on general matters.
- Understands and conveys simples messages and instructions verbally.
Supervisory Guidelines:
- Work is subject to general review on an occasional basis.
- Supervisor and incumbent plan, assign, and schedule work jointly.
- Instruction provided only in very rare instances.
Independent Judgment:
- Established procedures/policies govern most work situations.
- Occasional exercise of independent judgment or initiative.
- Problems solved by using established procedures
Leadership Responsibility:
- Not applicable
Impact and Consequence of Error:
- Work affects outside immediate work unit, but rarely outside the University.
- Errors are not difficult to recognize and correct and can cause harm or financial loss to individuals, departments, and to the University, or to other individual groups.
Working Conditions:
- Occasional possibility of safety risks.
- Occasional conflicting demands, time pressures, deadlines, or emergencies.
- Some sustained concentration.
- Considerable physical effort or a high degree of fine finger or hand dexterity.
Example 1
Mail Assistant (658)
Salary: A
General Purpose:
Receive and
sort incoming and outgoing mail and packages in the Building Mail Center
at 155, 175 and 221 Whitney Avenue as well as other locations on Central
Campus. Some clerical and computer work required.
Essential duties:
- Deliver and pick up mail and packages at specified locations. Some driving required.
- Weigh, stamp, and make proper arrangements for outgoing mail, packages, and items requiring special handling.
- Operate mail processing machines.
- Maintain logs of postage charges, receipt forms, and other records.
- Provide information related to mail options.
- May maintain inventory of stock.
- Perform clerical functions incidental to mail activities including filing, sorting and computer tasks using Microsoft Word.
Experience and training:
- Little or no work experience and a high school level education or an equivalent combination of education and experience.
- Experience in the use of mail equipment and sorting mail.
Skills and abilities:
- Must be able to lift 70 pounds.
- Demonstrated skill in clerical functions such as filing and sorting mail.
- References must indicate continuous and reliable attendance, punctuality, attention to detail and a sense of responsibility.
- Ability to work well independently and as a member of a team.
Example 2
Mail Assistant (658)
Salary: A
General purpose:
Under general
supervision of the Administrative Associate and the Manager of Computing
and Technical Support, and requiring working knowledge of mail procedures
and a variety of audiovisual equipment, carry out a variety of support
tasks in the department.
Essential duties of position
- Receive and sort incoming and outgoing mail and packages at multiple sites. Keep mail areas tidy.
- Set-up new mailboxes as needed. Inform new employees and students of departments mailing procedures.
- Work with Campus Mail to carry out on-going project of reducing the volume of junk mail to department.
- Schedules, deliver, and set up standard and specialized media equipment. Instruct students and staff in the use of this equipment.
- Check all equipment. Replace light bulbs and other routine parts. Work with Manager of Computing and Technical Support to arrange for repairs and servicing.
- Set up and break down rooms for seminars and other special events.
- Oversee the ordering and inventory of departmental stationary. Keep records for charging.
- Move computer equipment and other departmental material between building sites, as needed.
- Perform delivery and clerical tasks as needed.
Experience and training:
Little or no work experience
and a high school level education; or an equivalent combination of experience
and education.
Skills and abilities:
- Ability to learn how to operate sophisticated audio-visual equipment.
- Ability to lift 50 lbs.
- Good communication skills.
- Desire to be part of a service oriented Business Office team.
- Vacations must be taken outside the spring and fall semesters. Possibility of reduced summer hours, if desired.
- Preferred: Basic knowledge of PC's.
