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Volume 11 Number 9, September 2008

Hot Topics

Don’t Be Fooled By Fake Emails

In recent weeks, the campus has been deluged with email messages supposedly sent from Yale ITS, Yale IT Service Desk, CNN.com, MSNBC.com and many others. Scammers craft these emails to look like authentic messages from legitimate sources. As these ‘phishing’ schemes become more sophisticated, it becomes increasingly important to be vigilant.

Remember, Yale ITS will never ask you to send information about your account, such as passwords or other sensitive personal information via email.

When ITS sends messages on behalf of the University, we always provide a link to the official Yale Messages website that will read:


NOTE: This official Yale University message can also be viewed at: https://light.its.yale.edu/messages/UnivMsgs/detail.asp?Msg=25355

As ITS identifies malicious messages, we block them from Yale email accounts, but, as with spam, the individuals behind phishing messages shift their methods. Expect subject lines and “From:” fields to vary.

For more information on how to distinguish official University messages from fake emails, check here.

Yale Homebuyer Seminars

Yale University and People's United Bank cordially invite members of the Yale community to attend a free, four-part homebuyer information series.

  • Dates: September 16, 23, 30, & October 7 (Tuesdays)
  • Time:  6:00 p.m. to 9:00 p.m.
  • Locations: Dixwell-Yale Learning Center (also known as the Rose Center) & 101 Ashmun Street corner of Lock and Ashmun St, New Haven CT
  • Seating is limited, so call 432-5535 now to register.

Learn how it may be possible to buy a home with a down payment of 3% percent or less and about the various mortgage programs that are available.

  • Step-by-Step Guide to Home Ownership
  • Getting Fiscally Fit: The Importance of Planning and Budgeting
  • Understanding Your Credit Report
  • Financing Your Home
  • Understanding the Mortgage Process
  • Selecting Your Home
  • The Importance of the Home Inspection
  • Mortgage Closing
  • Maintaining Your Home
  • Participants who complete all four sessions will receive a Home Ownership Education Certificate!

To obtain more information about the University-Sponsored New Haven Homebuyer Program, call Bill Carney at 432-5535, or e-mail him at bill.carney@yale.edu

Oracle Upgrade at End of September

Yale is upgrading its Oracle applications to maintain reliable services for Financial, Human Resources and Procurement applications.  The upgrade is a technical upgrade with no changes to the end-user experience.  The upgrade is scheduled to begin Friday, September 26, 2008 at 5:00 p.m. and will be completed by Monday, September 29, 2008 at 8:00 a.m.  

A website has been established to provide details on the schedule, systems availability and communications.  We recognize that work will need to be adjusted because of the necessary systems outage and we would like to give everyone the opportunity to plan accordingly.  If you have any questions or concerns about this year's upgrade, please send an email to elizabeth.anderson@yale.edu.

Orbitz Upgrade for Yale University Travelers

On September 20, Yale University travelers and travel arrangers will enjoy an upgraded version of Orbitz for Business when they log in. The upgrade features a number of enhancements designed to make travel planning and management easier for both travelers and arrangers, while maintaining the ease of use that Orbitz members have come to expect. Features in the new version include the following:

  • The addition of Southwest Airlines flights
  • A process to assist with compliance with the Fly America Act
  • Frequently-visited locations incorporated into Hotel and Car searches
  • Trip templates
  • The ability for users to narrow search results to preferred carriers

For Orbitz’s business members, there are three important changes you need to note.

  1. The web address for Orbitz for Business will change on September 20 to www.orbitzforbusiness.net. Your member ID and password are unchanged.  If you enter the old address, the site will redirect you to the new one.  Please be sure to update your Favorites and Bookmarks with this new address.
  2. The phone number you use for travel assistance and site support will also change on September 20 to 1-800-320-2158 within the United States and to (001) 1-312-596-1472 outside the United States.  Old numbers will continue to operate temporarily, but the system will not recognize you and you will have to identify yourself to the agent who assists you.
  3. Travel arrangers must now select their traveler before they initiate a booking.  Use the pick list shown just above the search box.

If you have any questions, contact Yale Travel Services at 432-9962.