Each year during the summer months and again during the winter holiday recess, we experience a spike in accidentally-activated security alarms. This is usually caused by changes in work schedules that prompt different people to arm and disarm their systems. The resulting increase in “false alarms” places a significant strain on both security and police personnel and can even delay responses to a true alarm.
The purpose of this memo is to ask for your help. Please remember the following as we begin the summer.
- Have everyone working in an area with a security alarm become reacquainted with the proper operation of the system.
- Coordinate with other individuals and departments that share the same security system or work area.
- For additional training on the use of security alarms or to have an instructional placard installed at the keypad, please contact Dave Landino at 432-5779 during normal business hours. You can also e-mail him at email@example.com.
- For after-hours assistance only, you can call the Central Alarm Station at 785-5555, where we will walk you through the use of your system.
- To report an accidental activation, please call our Central Alarm Station at 785-5555, where we will help you reset your alarm.
Yale’s ITS department continues the implementation of the new integrated email and calendaring product called YaleConnect, which is based on the Microsoft Exchange platform. ITS has migrated more than 4,600 faculty and staff (90%) currently using Meeting Maker to YaleConnect email.
During the weekend of July 26th, ITS will convert Yale’s calendaring system from Meeting Maker to YaleConnect. After the migration, the new Exchange-based system will become the calendar of record, with all new meeting schedules, room reservations and other calendaring options to be handled through YaleConnect using Microsoft Outlook or Entourage.
BE PREPARED !
During the conversion process, YaleConnect email services will be offline for all users. YaleConnect users will not be able to send or read Yale email during the outage or access other YaleConnect services. No email will be lost and all email sent and received during the outage will be delivered when YaleConnect service resumes. The outage applies to mobile devices also, so you will not be able to send or receive Yale email or access calendaring functions with Blackberry, Treo, iPhone, or other mobile devices. To read more about what to expect, visit http://www.yale.edu/its/connect/calendaring/expect.html.
If you or staff in your department are going on vacation during the week of the upgrade—especially people who sync their calendar with a phone or mobile device—make sure to prepare the account before leaving. Instructions can be found here: http://www.yale.edu/its/connect/calendaring/prepare.html.
TRAINING, TRAINING, TRAINING !
The best way to prepare for the calendar conversion is to attend training sessions. You can find links for both email and calendaring training sessions at http://www.yale.edu/its/connect/training.html.
YaleConnect provides a fully integrated email and calendaring solution with automatic mobile synchronization of email and calendar to handheld devices. Other features include integrated spam filtering, integration with the Microsoft Productivity Suite, a webmail client, email forwarding, and vacation utilities.
Important information and announcements about YaleConnect are available on the ITS website: http://www.yale.edu/its/connect/index.html. You can also listen to a calendar conversion podcast by Susan Grajek, Senior Director of ITS Client Support, here: http://yale.edu/its/connect/presentations/