New Hours and Client-Focused Service Model for Benefits Office
In an effort to improve the delivery of benefits service, we are pleased to announce our new office hours and client-focused service model, which became effective Monday, July 9th.
The Benefits Office, located at 155 Whitney Avenue, Room 130, will now be open for business Monday through Friday from 8:30 a.m. to 5:00 p.m.
In order to respond more effectively to individual customer needs, we have adopted a client-focused model that organizes the Benefits Office into two (2) benefits service teams: Health & Welfare and Retirement. A description of the services and programs under each team follows below. A Health & Welfare counselor and a Retirement counselor have been assigned to each department within Yale.
To identify the Health & Welfare and Retirement counselors for your department, please access the HR client assignment listing through the HR online directory at http://www.yale.edu/hronline/directory/documents/HRAssignments.xls.
Individual appointments may be made Monday through Friday from 9:00 a.m. to 3:00 p.m. via phone or email.
Our main phone number is 203-432-5550 and our e-mail address is firstname.lastname@example.org
Please share this information throughout your organization. We are interested in continuously improving the delivery of benefits service to the Yale community and welcome your feedback on our efforts. Please feel free to contact Julie Kimball, Associate Director of Benefits at email@example.com or via phone at 432-5553 with additional questions or concerns.
Health & Welfare
- Life insurance (Basic & Supplemental)
- Long-term disability (Basic & Supplemental)
- Flexible Spending Account
- Child Scholarship Program
- Health Savings Account
- College Savings 529
- Defined contribution – 403(b) (Yale University Retirement Annuity Plan, Matching 403(b) plan)
- Defined benefit plan (Staff Retirement Plan for Yale employees)
- Deferred Compensation 457(b)
- Supplemental retirement account
- Retiree medical
- Retiree life insurance