| Course |
Date |
| February |
|
| New Employee Orientation for Existing Employees |
Feb 12 |
| Making Your Resume Work for You |
Feb 14, 28 |
| Pathways I |
Feb 19, 21, Mar 2 |
| How to Excel at the Front Desk |
Feb 20 |
| Supervisory Education Program: Shifting Perspectives Looking at Roles & Work Differently |
Feb 22 |
| New Employee Orientation for Existing Employees |
Feb 26 |
| Energizing Your Team for Results |
Feb 27 |
| Business Writing |
Feb 28, Mar 7 |
| Dealing Effectively with Unacceptable Behavior |
Feb 28 |
| March |
|
| FOCUS: Giving and Receiving Feedback for Supervisors |
Mar 1 |
| FOCUS: Giving and Receiving Feedback for Employees |
Mar 1 |
| FOCUS: Goal Setting for Supervisors and Employees |
Mar 1 |
| Cover Letter Workshop |
Mar 5 |
| Managing Your Career at Yale |
Mar 6 |
| What Would You Do?: Workplace Ethics |
Mar 6 |
| Supervisory Education Program: What to Say and How to Say It for NEW Supervisors and Managers |
Mar 8 |
| Pathways II |
Mar 13, 14 |
| Pathways I |
Mar 15, 26, Apr 3 |
| Supervisory Education Program: Introduction to Supervising & Managing People |
Mar 20, 29 |
| Preparing for the Job Interview |
Mar 21, 28 |
| Communication: Effective Listening |
Mar 21 |
| Customer Service for Front Line Service Providers |
Mar 22 |
| Supervisory Education Program: Managing Up |
Mar 22 |
| Mistake-Free Grammar & Proofreading |
Mar 27 |
| Business Writing |
Mar 28, Apr 4 |
| Self-Esteem for Women |
Mar 30 |